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Apprenticeship Overview

A high quality administration function is essential to all businesses and organisations, whatever their product, function or sector. Higher  apprentices typically undertake a variety of complex tasks. They will have a high degree of autonomy and responsibility and will provide supervisory support.

This Apprenticeship provides the breadth and depth of skills and knowledge needed for employment in business and administration.  This framework is designed to meet the skills needs of employers by
attracting new talent into a career in business and administration and
help to up-skill the workforce to replace staff as needed.

Job roles could include:

  • Office Manager
  • Administration Team Leader
  • Business Development Executive
  • Personal Assistant

Knowledge Based Qualification

Gateway Qualifications Level 4 Diploma in Business and Professional Administration (601/6742/7)

Credit Value: 90
Guided Learning Hours: 243-263

Competence Based Qualification

Gateway Qualifications Level 4 NVQ Diploma in Business  Administration (601/6737/3)

Credit Value: 57
Guided Learning Hours: 296-398

Functional Skills

Higher Apprentices are expected to have already achieved English and maths Functional Skills qualifications at Level 2.

Employment Rights and Responsibilities

The ERR aspect of this framework can be achieved through a recorded professional discussion, presentation or project, or the Skills CFA workbook.

Personal Learning and Thinking Skills

For details on Personal Learning and Thinking Skills, please visit the latest Sector Skills Council Apprenticeship Framework document, or see our PLTS page for the Gateway Qualifications Personal Learning and Thinking Skills offer.

Sector Skills Council Website:


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If you would like to teach our qualifications to your learners, submit an enquiry to discuss the best options.

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