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Apprenticeship Overview

The aim of this framework is to attract and retain people from a wide range of backgrounds into higher level jobs and management within the retail sector, to replace those who leave or retire, and provide employers with the skills they need in order to help increase productivity and profitability.

Job roles could include:

  • Sales Manager
  • Independent Retail Manager/Owner
  • Specialist Retail Manager
  • Store/Department Manager
  • Assistant Store Manager
  • Operations Manager
  • Retail Supervisor or Team Leader

Knowledge Based Qualification

Gateway Qualifications Level 4 Diploma in Retail Knowledge (601/6743/9)

Credit Value: 50
Guided Learning Hours: 180-253

Competence Based Qualification

Gateway Qualifications Level 4 Diploma in Retail Management (601/6738/5)

Credit Value: 40
Guided Learning Hours: 180-215

Functional Skills

Higher apprentices are expected to have already achieved English and maths Functional Skills qualifications at Level 2.

Employment Rights and Responsibilities

Not Applicable.

Personal Learning and Thinking Skills

For details on Personal Learning and Thinking Skills, please visit the latest Sector Skills Council Apprenticeship Framework document, or see our PLTS page for the Gateway Qualifications Personal Learning and Thinking Skills offer.

Sector Skills Council Website:


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