As we approach the holiday season, we wanted to inform you of upcoming closures and key dates for claiming certificates.
Christmas opening hours
We will officially close for Christmas on 24th December at 5:00pm and reopen on 2nd January at 8:30am.
Certificate time limits
Last date for paper-based exams to be quality assured, processed and certificated: 28th November 2024.
Last date for online exams to be processed and certificated: 12th December 2024.
Exams processed before these dates will have certificates sent by 17th December 2024.
Exams not requiring physical certificates will be processed up to 5:00pm on 24th December 2024.
Normal service will resume on 2nd January 2025. Please allow a possible delay in processing as we catch up with normal service.
Booking online assessments: ESOL, MCQ, EDSQ, DFSQ
Please advise there will be no technical support available during the shut down period should Centres choose to arrange assessments during this time.