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Key Facts

Level:
Level 1
Subject Sector:
7.1 Retailing and Wholesaling
Credits:
6
Qualification No:
600/9220/8
GLH:
40 hours
Total qualification time:
60 hours
Price:
£28.00 per learner
Age Range:
Pre 16, 16-18, 19+

Qualification purpose

Prepare for further learning or training and/or develop knowledge and/or skills in a subject area

Qualification Grading Type

Pass

Assessment Methods

  • Portfolio of Evidence

  • Why choose this qualification?

    These qualifications are intended to provide learners with a broad introduction to the retail sector, equipping learners with underpinning knowledge and skills specific to the sector alongside a range of transferable employability skills. They are designed to support progression to further learning and ultimately to work in retail or other related sectors.

    The Skills for Retail qualifications form part of our Suite of Skills qualifications that cover a number of sectors and are available at Entry 3, Level 1 and Level 2. The employability skills units are common across the suite, enabling easy transfer of credits between qualifications and supporting opportunities for cross-faculty working.

    The qualifications have been developed with the support of a number of further education colleges, training providers and adult and community learning providers. They have been designed to be consistent with the principles for study programmes for 16-19 year olds but are also relevant, particularly in the case of the smaller qualifications, for adults including the unemployed. These qualifications are also suitable for pre 16 learners.

    Rules of Combination

    Learners must complete at least one unit from Group M – Mandatory worth a minimum of 1 credit and 5 further credits from Group M or Group 01 – Optional units.


    Units

    Mandatory

    Learners must complete at least one unit from Group M – Mandatory worth a minimum of 1 credit.

    Understanding Customer Service in the Retail Sector

    Level:
    Level 1
    Guided Learning Hours:
    17
    Credits:
    2
    Unit No:
    T/502/5819
    Click here to view full unit details

    Understanding the Business of Retail

    Level:
    Level 1
    Guided Learning Hours:
    8
    Credits:
    1
    Unit No:
    A/502/5756
    Click here to view full unit details
    Optional Units

    Learners must complete 3 or more credits from Group O1 – Optional Units.

    Assist in the Assembly and Presentation of Visual Merchandising Displays

    Level:
    Level 1
    Guided Learning Hours:
    40
    Credits:
    4
    Unit No:
    F/504/7600
    Click here to view full unit details

    Contribute to Monitoring and Maintaining Ease of Shopping in a Retail Sales Area

    Level:
    Level 1
    Guided Learning Hours:
    8
    Credits:
    2
    Unit No:
    K/503/5716
    Click here to view full unit details

    Effective Communication in the Workplace

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    D/504/6311
    Click here to view full unit details

    Handling Cash Payments

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    D/504/7605
    Click here to view full unit details

    Keep the Non-Food Retail Environment Clean and Tidy

    Level:
    Level 1
    Guided Learning Hours:
    16
    Credits:
    3
    Unit No:
    R/503/5726
    Click here to view full unit details

    Understanding how Individuals and Teams Contribute to the Effectiveness of a Retail Business

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    R/502/5780
    Click here to view full unit details

    Understanding the Control, Handling and Replenishment of Stock in a Retail Business

    Level:
    Level 1
    Guided Learning Hours:
    11
    Credits:
    2
    Unit No:
    J/502/5808
    Click here to view full unit details

    Understanding the Retail Selling Process

    Level:
    Level 1
    Guided Learning Hours:
    13
    Credits:
    2
    Unit No:
    T/502/5805
    Click here to view full unit details

    What is the purpose of this qualification?

    This qualification is suitable if you need a short introductory level 1 course in retail. It is particularly appropriate for:

    • unemployed adults needing to demonstrate their interest in and commitment to a particular vocational area to potential employers, particularly where further work-based training will be on offer
    • young people on traineeships who are working at level 1 and are seeking a short, focused qualification in the sector in which they wish to work/gain an apprenticeship, as part of the work preparation training element of a traineeship
    • learners of any age who have been disengaged with learning and need a short introduction at level 1 before progressing straight to a larger certificate or diploma at level 2.


    What skills, knowledge, or understanding does this qualification develop?

    This qualification provides you with an introductory set of knowledge and skills, relevant to retail. You must take one of the two mandatory units below:

    • Understanding the business of retail
    • Understanding customer service in the retail sector


    How is this qualification different from other, similar qualifications?

    This qualification is part of a suite which includes an Award, Certificate and Diploma. You should take the Award if you need only a small amount of focused learning in retail before progressing to employment (with further training where possible) or to a Level 2 qualification, as illustrated in the target learner profiles provided above.


    Which sector does this qualification support?

    You could progress to an entry-level role in retail such as retail assistant, sales assistant or customer adviser.


    What are the progression options?

    You can progress to a level 2 certificate or diploma in retail, including Gateway Qualifications’ Level 2 Certificate and Diploma in Skills for Retail. The progression to level 2 qualifications can also include Customer Service as well as Retail depending on the preferred learner career pathway.


    Progression & Entry Requirements

    You do not need any prior qualifications or a specific level of attainment to take this qualification. It is available to learners of any age.

    Funding information

    Learning Aims Search

    The Hub provides a Learning Aims Search which you can use to check the funding status of any qualification or unit.

    View this qualification on the ESFA’s Hub website


    We have done our best to collate and summarise the key information, and wherever possible we alert our providers to changes in funding policy.

    This funding information is provided in good faith and it is always advisable to check directly with the funding agencies before committing to delivery.

    The following support materials will help you to deliver this qualification.

    Internal Quality Assurance

    Special Considerations and Reasonable Adjustment Forms

    Suggested Resources for Retail

    Offer this qualification

    If you would like to offer this qualification, you can book a meeting with us to discuss the best options.