Prepare for further learning or training and/or develop knowledge and/or skills in a subject area
Qualification Grading Type
Why choose this qualification?
These qualifications are intended to provide learners with a broad introduction to the retail sector, equipping learners with underpinning knowledge and skills specific to the sector alongside a range of transferable employability skills. They are designed to support progression to further learning and ultimately to work in retail or other related sectors.
The Skills for Retail qualifications form part of our Suite of Skills qualifications that cover a number of sectors and are available at Entry 3, Level 1 and Level 2. The employability skills units are common across the suite, enabling easy transfer of credits between qualifications and supporting opportunities for cross-faculty working.
The qualifications have been developed with the support of a number of further education colleges, training providers and adult and community learning providers. They have been designed to be consistent with the principles for study programmes for 16-19 year olds but are also relevant, particularly in the case of the smaller qualifications, for adults including the unemployed. These qualifications are also suitable for pre 16 learners.
Changes to our “Skills for…” qualifications
The recent review of our Vocational qualifications has resulted in changes to qualifications in the Retail sector that will come in to effect as of the 1st August 2020. Please refer to the new Skills for Retail qualification specification or unit spreadsheet for further details.
Rules of Combination
Learners must complete at least one unit from Group M – Mandatory worth a minimum of 1 credit and 5 further credits from Group M or Group 01 – Optional units.
Learners must complete 3 or more credits from Group O1 – Optional Units.
Assist in the Assembly and Presentation of Visual Merchandising Displays
Communication skills for work
Contribute to Monitoring and Maintaining Ease of Shopping in a Retail Sales Area
Keep the Non-Food Retail Environment Clean and Tidy
Understanding how Individuals and Teams Contribute to the Effectiveness of a Retail Business
Understanding the Control, Handling and Replenishment of Stock in a Retail Business
Understanding the Retail Selling Process
What is the purpose of this qualification?
This qualification is suitable if you need a short introductory level 1 course in retail. It is particularly appropriate for:
• unemployed adults needing to demonstrate their interest in and commitment to a particular vocational area to potential employers, particularly where further work-based training will be on offer
• young people on traineeships who are working at level 1 and are seeking a short, focused qualification in the sector in which they wish to work/gain an apprenticeship, as part of the work preparation training element of a traineeship
• learners of any age who have been disengaged with learning and need a short introduction at level 1 before progressing straight to a larger certificate or diploma at level 2.
What skills, knowledge, or understanding does this qualification develop?
This qualification provides you with an introductory set of knowledge and skills, relevant to retail. You must take one of the two mandatory units below:
• Understanding the business of retail
• Understanding customer service in the retail sector
How is this qualification different from other, similar qualifications?
This qualification is part of a suite which includes an Award, Certificate and Diploma. You should take the Award if you need only a small amount of focused learning in retail before progressing to employment (with further training where possible) or to a Level 2 qualification, as illustrated in the target learner profiles provided above.
Which sector does this qualification support?
You could progress to an entry-level role in retail such as retail assistant, sales assistant or customer adviser.
What are the progression options?
You can progress to a level 2 certificate or diploma in retail, including Gateway Qualifications’ Level 2 Certificate and Diploma in Skills for Retail. The progression to level 2 qualifications can also include Customer Service as well as Retail depending on the preferred learner career pathway.
Progression & Entry RequirementsYou do not need any prior qualifications or a specific level of attainment to take this qualification. It is available to learners of any age.
Learning Aims Search
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We have done our best to collate and summarise the key information, and wherever possible we alert our providers to changes in funding policy.
This funding information is provided in good faith and it is always advisable to check directly with the funding agencies before committing to delivery.
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