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This qualification is being withdrawn
The operational end date (last date for new starts) of this qualification is 31/07/2021 and the certification end date is 31/07/2022.

Key Facts

Level:
Level 1
Subject Sector:
15.2 Administration
Credits:
15
Qualification No:
601/0455/7
GLH:
121 hours
Total qualification time:
150 hours
Price:
£61.00 per learner
Age Range:
Pre 16, 16-18, 19+

Qualification purpose

Prepare for further learning or training and/or develop knowledge and/or skills in a subject area

Qualification Grading Type

Pass

Assessment Methods

  • Portfolio of Evidence

  • Why choose this qualification?

    These qualifications are intended to equip learners with the underpinning knowledge and skills specific to work as an Office Administrator together with transferable employability skills. They are designed to support progression to further learning and ultimately to work in office administration or other related sectors.

    The Skills for Office Professionals qualifications form part ofour Suite of Skills qualifications that cover a number of sectors and are available at Level 1 and Level 2. The employability skills units are common across the suite, enabling easy transfer of credits between qualifications and supporting opportunities for cross-faculty working.

    The qualifications have been developed with the support the further education sector. They have been designed to be consistent with the principles for study programmes for 16-19 year olds but are also relevant for adults including the unemployed.

    Rules of Combination

    Learners must complete the two Mandatory units from Group M (Mandatory), totalling 6 credits, and 9 further credits from Group O (Optional). A minimum of 10 credits must be at Level 1. Learners cannot include more than one unit with the same or similar title. For full details see list of barred units.


    Units

    Mandatory

    Learners must complete 6 credits from this group.

    Effective Communication in the Workplace

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    D/504/6311
    Click here to view full unit details

    Working in Business and Administration

    Level:
    Level 1
    Guided Learning Hours:
    25
    Credits:
    3
    Unit No:
    K/504/7980
    Click here to view full unit details
    Optional

    Learners must complete a minimum of 9 credits from this group.

    Applying for a Job

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    M/505/1481
    Click here to view full unit details

    Audio Transcription

    Level:
    Level 1
    Guided Learning Hours:
    18
    Credits:
    2
    Unit No:
    J/505/3317
    Click here to view full unit details

    Audio Transcription

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    L/505/3321
    Click here to view full unit details

    Career Planning in Administration

    Level:
    Level 2
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    L/505/3318
    Click here to view full unit details

    Career Progression

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    F/503/2837
    Click here to view full unit details

    Creating Business Documents

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    Y/504/7828
    Click here to view full unit details

    Databases

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    Y/505/3323
    Click here to view full unit details

    Databases

    Level:
    Level 1
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    R/505/3322
    Click here to view full unit details

    Handling Mail

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    A/504/7840
    Click here to view full unit details

    Health and Safety in the Workplace

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    A/505/1483
    Click here to view full unit details

    Learning from Work Placement

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    J/505/1504
    Click here to view full unit details

    Learning from Work Placement

    Level:
    Level 1
    Guided Learning Hours:
    10
    Credits:
    2
    Unit No:
    J/503/2855
    Click here to view full unit details

    Mailmerge

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    D/505/3324
    Click here to view full unit details

    Making and Receiving Calls

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    T/504/8128
    Click here to view full unit details

    Medical Terminology

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    K/505/3326
    Click here to view full unit details

    Medical Word Processing

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    M/505/3327
    Click here to view full unit details

    Searching for a Job

    Level:
    Level 2
    Guided Learning Hours:
    8
    Credits:
    1
    Unit No:
    F/505/1503
    Click here to view full unit details

    Speed Keying

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    T/505/3328
    Click here to view full unit details

    Spreadsheets

    Level:
    Level 1
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    A/505/3329
    Click here to view full unit details

    Spreadsheets

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    A/505/2150
    Click here to view full unit details

    Supporting Business Meetings

    Level:
    Level 1
    Guided Learning Hours:
    25
    Credits:
    3
    Unit No:
    H/504/7847
    Click here to view full unit details

    Supporting Sustainability in an Office Environment

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    M/504/7849
    Click here to view full unit details

    Text Processing

    Level:
    Level 1
    Guided Learning Hours:
    32
    Credits:
    4
    Unit No:
    A/505/3332
    Click here to view full unit details

    Text Processing

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    F/505/3333
    Click here to view full unit details

    Time Management

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    K/504/6327
    Click here to view full unit details

    Time Management

    Level:
    Level 2
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    M/504/6328
    Click here to view full unit details

    Understanding Business Meeting Techniques

    Level:
    Level 2
    Guided Learning Hours:
    27
    Credits:
    3
    Unit No:
    K/504/7851
    Click here to view full unit details

    Understanding Business Organisations

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    Y/505/2494
    Click here to view full unit details

    Using Numeracy Skills in the Workplace

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    T/504/6315
    Click here to view full unit details

    Using Numeracy Skills in the Workplace

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    M/504/6314
    Click here to view full unit details

    Word Processing

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    R/505/3336
    Click here to view full unit details

    Word Processing

    Level:
    Level 1
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    L/505/3335
    Click here to view full unit details

    Work in a customer-friendly way

    Level:
    Level 1
    Guided Learning Hours:
    18
    Credits:
    2
    Unit No:
    K/504/6702
    Click here to view full unit details

    Working in Business Teams

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    M/505/2498
    Click here to view full unit details

    Working in a Team

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    R/503/2843
    Click here to view full unit details

    Working in an Office

    Level:
    Level 1
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    M/504/7978
    Click here to view full unit details

    Working with Colleagues

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    Y/505/1510
    Click here to view full unit details

    Working with Customers

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    D/505/2500
    Click here to view full unit details

    What is the purpose of this qualification?

    Learners do not need any prior qualifications or a specific level of attainment to take this qualification. It is available to learners of any age, however it is anticipated that it will be of specific relevance to

    • Young people interested in a career in the office professionals sector who intend, but are not yet ready, to access level 2 qualifications or a level 2 apprenticeship

    • Young people and adults, including those who have had a significant break from or disjointed experience of education, who wish to work in the office professionals sector but need a grounding in the subject and an opportunity to develop more general workplace skills, usually over a one year period, before applying for work.


    What skills, knowledge, or understanding does this qualification develop?

    This qualification provides a range of introductory skills, as well as core knowledge, relevant to office professionals, alongside generic employability skills which are needed both in the office professionals sector and across other sectors. Mandatory units include:

    • Working in Business and Administration
    • Effective Communication in the Workplace

    Optional units include knowledge and skills relevant to different job roles in the sector (such as handling mail, databases, career progression).


    How is this qualification different from other, similar qualifications?

    This qualification is part of a suite which includes an Award, Certificate and Diploma. Learners should take the Certificate if they need a broad introduction to the sector, as well as more generic workplace skills, before progressing to employment (with further training where possible), to a level 2 Apprenticeship or to a Level 2 qualification, as illustrated in the target learner profiles provided above.


    Which sector does this qualification support?

    This qualification could lead to an entry-level role in office professionals such as administrative assistant, secretary, audio transcriber.


    How will this qualification support the learner’s independence?

    Learners can progress to a Level 2 certificate or diploma in Office Professionals, including Gateway Qualifications’ Level 2 Certificate and Diploma in Skills for Office Professionals, as well as Level 2 Business Administration or Accounting qualifications.


    Progression & Entry Requirements

    Learners do not need any prior qualifications or a specific level of attainment to take this qualification. It is available to learners of any age, however it is anticipated that it will be of specific relevance to: • Young people interested in a career in the office professionals sector who intend, but are not yet ready, to access level 2 qualifications or a level 2 apprenticeship • Young people and adults, including those who have had a significant break from or disjointed experience of education, who wish to work in the office professionals sector but need a grounding in the subject and an opportunity to develop more general workplace skills, usually over a one year period, before applying for work.

    Funding information

    Learning Aims Search

    The Hub provides a Learning Aims Search which you can use to check the funding status of any qualification or unit.

    View this qualification on the ESFA’s Hub website


    We have done our best to collate and summarise the key information, and wherever possible we alert our providers to changes in funding policy.

    This funding information is provided in good faith and it is always advisable to check directly with the funding agencies before committing to delivery.

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