What is the purpose of this qualification?
This qualification is approved to be offered in England only. It offers an engaging programme for learners who have decided that they are going to begin a career in the facilities services sector. It is also relevant for workers who have just started working in the sector.
The qualification gives learners the opportunity to develop and demonstrate the competence needed to work within a facilities services environment.
What skills, knowledge, or understanding does this qualification develop?
This qualification covers the competency needed to work in the facilities services sector.
The qualification comprises of 20 credits and has a minimum of 149 guided learning hours.
The mandatory units are:
• reduce risks to health and safety in the workplace
• promote and maintain service delivery
• develop customer relationships
• contribute to the effectiveness and efficiency of premises and facilities
Learners then can choose from a variety of optional units including:
• working safely at heights
• monitoring and maintaining electrical and plumbing services
• controlling the use of resources in a property, care taking and facilities services environment
• maintaining site security and safety
• dealing with routine and non-routine waste
• deep cleaning equipment in premises and facilities
• transporting physical resources within the work area
• cleaning and maintaining internal surfaces and area.
How is this qualification different from other, similar qualifications?
The skills and knowledge learners will gain throughout the programme are in high demand amongst local authorities, private companies and contractors responsible for operating facilities.
This qualification may also be appropriate for long-term unemployed people who wish to retrain or experienced workers seeking a formal qualification.
The qualification is the competency component of the Intermediate Apprenticeships Framework for roles within the facilities services sector, but it is acknowledged that some learners may need or wish to take the qualification on its own, for example, learners who work on a part-time or voluntary basis and therefore will not be eligible for apprenticeship funding.
Which sector does this qualification support?
This qualification is primarily intended as a means of developing the competence of those already employed or wishing to be employed within the facilities services environment. It forms part of the Intermediate Apprenticeships within this sector.
Job roles within this sector which are supported by this qualification could include:
• specialist caretaker
• property manager
• facilities manager
• contract manager
• facilities management coordinator
• team leader/supervisor.
What are the progression options?
Learners could choose to progress to completing an Advanced Apprenticeship in Facilities Management. Learners may wish to progress to other relevant qualifications such as:
Level 2 Certificate in Facilities Services Principles
Level 3 Certificate in Facilities Management
Level 3 Certificate in Facilities Management Practice.
Progression & Entry Requirements
The qualification is available to learners aged 16 and above. No prior qualifications or specific level of attainment are required. However, learners should be able to work at level 1 or above or have equivalent work experience in a facilities services environment.