This qualification is being withdrawn
The operational end date (last date for new starts) of this qualification is 31/12/2019 and the certification end date is 31/07/2021.
Confirm occupational competence and/or ‘licence to practice’
Qualification Grading Type
Why choose this qualification?
The Gateway Qualifications Level 2 Certificate In Facilities Services meets the competence qualification requirements of the Intermediate Level Apprenticeship in Facilities Services. Please visit the Apprenticeship page for further information:
Notice of Qualification Withdrawal
Please note this qualification will be withdrawn in December 2019. The operational end date is 31st December 2019 and the certification end date is 31 July 2021.
Please ensure that any information on the qualification held by your centre is updated. If you have any questions about this matter please do not hesitate to contact QualDev@gatewayqualifications.org.uk.
Rules of Combination
Learners must achieve a total of 20 credits. 7 credits must come from Mandatory group M1, a minimum of 4 credits must come from Mandatory group M2 and a minimum of 9 credits must come from Optional group OA.
Learners must achieve a minimum of 9 credits from this group.
Carry out maintenance and minor repairs
Clean and maintain internal surfaces and areas
Control the use of premises and facilities
Control the use of resources in a Property, Caretaking & Facilities Services environment
Deal with non-routine waste
Deal with routine waste
Deep clean equipment in premises and facilities
Introduction to equality and inclusion in health, social care or children’s and young people’s settings
Maintain grounds of premises and facilities
Maintain site security and safety
Monitor and maintain electrical and plumbing services
Moving and transporting individuals within a healthcare environment
Operate plant to maintain the quality of pool water
Provide reception services
Support the co-ordination of an event
Support the work of a team and develop yourself
Transport physical resources within the work area
Work safely at heights
What is the purpose of this qualification?
This qualification is approved to be offered in England only. It offers an engaging programme for learners who have decided that they are going to begin a career in the facilities services sector. It is also relevant for workers who have just started working in the sector.
The qualification gives learners the opportunity to develop and demonstrate the competence needed to work within a facilities services environment.
What skills, knowledge, or understanding does this qualification develop?
This qualification covers the competency needed to work in the facilities services sector.
The qualification comprises of 20 credits and has a minimum of 149 guided learning hours.
The mandatory units are:
• reduce risks to health and safety in the workplace
• promote and maintain service delivery
• develop customer relationships
• contribute to the effectiveness and efficiency of premises and facilities
Learners then can choose from a variety of optional units including:
• working safely at heights
• monitoring and maintaining electrical and plumbing services
• controlling the use of resources in a property, care taking and facilities services environment
• maintaining site security and safety
• dealing with routine and non-routine waste
• deep cleaning equipment in premises and facilities
• transporting physical resources within the work area
• cleaning and maintaining internal surfaces and area.
How is this qualification different from other, similar qualifications?
The skills and knowledge learners will gain throughout the programme are in high demand amongst local authorities, private companies and contractors responsible for operating facilities.
This qualification may also be appropriate for long-term unemployed people who wish to retrain or experienced workers seeking a formal qualification.
The qualification is the competency component of the Intermediate Apprenticeships Framework for roles within the facilities services sector, but it is acknowledged that some learners may need or wish to take the qualification on its own, for example, learners who work on a part-time or voluntary basis and therefore will not be eligible for apprenticeship funding.
Which sector does this qualification support?
This qualification is primarily intended as a means of developing the competence of those already employed or wishing to be employed within the facilities services environment. It forms part of the Intermediate Apprenticeships within this sector.
Job roles within this sector which are supported by this qualification could include:
• specialist caretaker
• property manager
• facilities manager
• contract manager
• facilities management coordinator
• team leader/supervisor.
What are the progression options?
Learners could choose to progress to completing an Advanced Apprenticeship in Facilities Management. Learners may wish to progress to other relevant qualifications such as:
Level 2 Certificate in Facilities Services Principles
Level 3 Certificate in Facilities Management
Level 3 Certificate in Facilities Management Practice.
Progression & entry requirementsThe qualification is available to learners aged 16 and above. No prior qualifications or specific level of attainment are required. However, learners should be able to work at level 1 or above or have equivalent work experience in a facilities services environment.
Learning Aims Search
The Hub provides a Learning Aims Search which you can use to check the funding status of any qualification or unit.
From 1st July 2021, the Hub will be replaced by a new Find a learning aim (FALA) service. This service is currently in BETA so if you experience any issues with finding funding details, please double check on the Hub above, or contact your account manager.
How to find a learning aim
If you’re not sure how to use the new find a learning aim website, we’ve created a handy walkthrough to help you:
We have done our best to collate and summarise the key information, and wherever possible we alert our providers to changes in funding policy.
This funding information is provided in good faith and it is always advisable to check directly with the funding agencies before committing to delivery.
The following support materials will help you to deliver this qualification.