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Key Facts

Level:
Level 2
Subject Sector:
6.2 ICT for Users
Credits:
38
Qualification No:
600/9777/2
GLH:
260 hours
Total qualification time:
380 hours
Price:
£122.00 per learner
Age Range:
Pre 16, 16-18, 19+

Qualification purpose

Confirm occupational competence and/or ‘licence to practice’

Qualification Grading Type

Pass

Assessment Methods

  • Portfolio of Evidence

  • Why choose this qualification?

    The suite of Gateway Qualifications IT User Skills (ITQ) qualifications

    They aim to equip individuals with the IT user skills needed for full participation in employment and society. ITQ units can be gained across a range of situations and credit achieved can be taken by learners from school to college, from training programmes to the workplace, until the learner has achieved a full ITQ qualification.

    The qualifications recognise employers’ needs for ICT qualifications that reflect real-world skills, and the challenges of work-place learning. They enable recognition of the skills that employers want across the range of levels, have been successfully piloted in a wide range of companies and organisations, and are now a part of mainstream provision. They enable learning providers to target teaching and equipment resource effectively and use flexible approaches to assessment and delivery that ensure all learning counts towards a qualification, wherever it takes place.

    Rules of Combination

    To achieve the Level 2 Diploma learners must achieve 38 credits. Learners must achieve 4 credits from the mandatory unit in group M. A minimum of 17 credits must be achieved from optional units OG at level 2. A maximum of 4 credits can be achieved from unit group SSU. Only one unit can be selected from any unit group. Learners cannot include more than one unit with the same or similar title. For full details refer to the unit group structures. ICT Functional skills with any of the three units with embedded FS (IUF, ICF, ISF) may be included at Level 1 or Level 2 and will be valued at 5 credits.


    Units

    Mandatory Units

    Learners must complete 4 credits from this group.

    Improving Productivity Using IT

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    4
    Unit No:
    J/502/4156
    Click here to view full unit details
    Optional Units

    Learners must complete a minimum of 34 credits from this group. A minimum of 17 credits must be achieved from group OG at level 2. Only one unit can be selected from any unit group.

    Audio Software

    No more than one unit to be taken from this group.

    Audio Software

    Level:
    Level 3
    Guided Learning Hours:
    30
    Credits:
    4
    Unit No:
    H/502/4391
    Click here to view full unit details

    Audio Software

    Level:
    Level 2
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    D/502/4390
    Click here to view full unit details

    Audio Software

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    K/502/4389
    Click here to view full unit details
    Bespoke Software

    No more than one unit to be taken from this group.

    Bespoke Software

    Level:
    Level 3
    Guided Learning Hours:
    30
    Credits:
    4
    Unit No:
    J/502/4397
    Click here to view full unit details

    Bespoke Software

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    A/502/4395
    Click here to view full unit details

    Bespoke Software

    Level:
    Level 2
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    F/502/4396
    Click here to view full unit details
    Computerised Accounting Software

    No more than one unit to be taken from this group.

    Computerised Accounting Software

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    F/502/4401
    Click here to view full unit details

    Computerised Accounting Software

    Level:
    Level 2
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    J/502/4402
    Click here to view full unit details

    Computerised Accounting Software

    Level:
    Level 3
    Guided Learning Hours:
    35
    Credits:
    5
    Unit No:
    L/502/4403
    Click here to view full unit details
    Data Management Software

    No more than one unit to be taken from this group.

    Data Management Software

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    F/502/4558
    Click here to view full unit details

    Data Management Software

    Level:
    Level 2
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    J/502/4559
    Click here to view full unit details

    Data Management Software

    Level:
    Level 3
    Guided Learning Hours:
    30
    Credits:
    4
    Unit No:
    A/502/4560
    Click here to view full unit details
    Database Software

    No more than one unit to be taken from this group.

    Database Software

    Level:
    Level 3
    Guided Learning Hours:
    45
    Credits:
    6
    Unit No:
    T/502/4556
    Click here to view full unit details

    Database Software

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    H/502/4553
    Click here to view full unit details

    Database Software

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    4
    Unit No:
    M/502/4555
    Click here to view full unit details
    Design Software

    No more than one unit to be taken from this group.

    Design Software

    Level:
    Level 3
    Guided Learning Hours:
    40
    Credits:
    5
    Unit No:
    A/502/4574
    Click here to view full unit details

    Design Software

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    4
    Unit No:
    T/502/4573
    Click here to view full unit details

    Design Software

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    M/502/4572
    Click here to view full unit details
    Desktop Publishing Software

    No more than one unit to be taken from this group.

    Desktop Publishing Software

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    4
    Unit No:
    D/502/4566
    Click here to view full unit details

    Desktop Publishing Software

    Level:
    Level 3
    Guided Learning Hours:
    40
    Credits:
    5
    Unit No:
    H/502/4567
    Click here to view full unit details

    Desktop Publishing Software

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    Y/502/4565
    Click here to view full unit details
    Drawing and Planning Software

    No more than one unit to be taken from this group.

    Drawing and Planning Software

    Level:
    Level 3
    Guided Learning Hours:
    30
    Credits:
    4
    Unit No:
    F/502/4611
    Click here to view full unit details

    Drawing and Planning Software

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    J/502/4609
    Click here to view full unit details

    Drawing and Planning Software

    Level:
    Level 2
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    A/502/4610
    Click here to view full unit details
    Imaging Software

    No more than one unit to be taken from this group.

    Imaging Software

    Level:
    Level 3
    Guided Learning Hours:
    40
    Credits:
    5
    Unit No:
    R/502/4614
    Click here to view full unit details

    Imaging Software

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    4
    Unit No:
    L/502/4613
    Click here to view full unit details

    Imaging Software

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    J/502/4612
    Click here to view full unit details
    Internet Safety for IT Users

    No more than one unit to be taken from this group.

    Internet Safety for IT users

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    H/502/9154
    Click here to view full unit details
    IT Communication Fundamentals

    No more than one unit to be taken from this group.

    IT Communication Fundamentals

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    Y/502/4291
    Click here to view full unit details

    IT Communication Fundamentals

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    D/502/4292
    Click here to view full unit details
    IT Security for Users

    No more than one unit to be taken from this group.

    IT Security for Users

    Level:
    Level 1
    Guided Learning Hours:
    10
    Credits:
    1
    Unit No:
    R/502/4256
    Click here to view full unit details

    IT Security for Users

    Level:
    Level 3
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    D/502/4258
    Click here to view full unit details

    IT Security for Users

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    Y/502/4257
    Click here to view full unit details
    IT Software Fundamentals

    No more than one unit to be taken from this group.

    IT Software Fundamentals

    Level:
    Level 2
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    R/502/4385
    Click here to view full unit details

    IT Software Fundamentals

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    L/502/4384
    Click here to view full unit details
    IT User Fundamentals

    No more than one unit to be taken from this group.

    IT User Fundamentals

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    J/502/4206
    Click here to view full unit details

    IT User Fundamentals

    Level:
    Level 2
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    L/502/4207
    Click here to view full unit details
    Multimedia Software

    No more than one unit to be taken from this group.

    Multimedia Software

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    Y/502/4615
    Click here to view full unit details

    Multimedia Software

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    4
    Unit No:
    D/502/4616
    Click here to view full unit details

    Multimedia Software

    Level:
    Level 3
    Guided Learning Hours:
    45
    Credits:
    6
    Unit No:
    H/502/4617
    Click here to view full unit details
    Optimise IT System Performance

    No more than one unit to be taken from this group.

    Optimise IT System Performance

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    4
    Unit No:
    H/502/4245
    Click here to view full unit details

    Optimise IT System Performance

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    D/502/4244
    Click here to view full unit details

    Optimise IT System Performance

    Level:
    Level 3
    Guided Learning Hours:
    40
    Credits:
    5
    Unit No:
    K/502/4246
    Click here to view full unit details
    Personal Information Management Software

    No more than one unit to be taken from this group.

    Personal Information Management Software

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    Y/502/4369
    Click here to view full unit details

    Personal Information Management Software

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    L/502/4370
    Click here to view full unit details
    Presentation Software

    No more than one unit to be taken from this group.

    Presentation Software

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    K/502/4621
    Click here to view full unit details

    Presentation Software

    Level:
    Level 3
    Guided Learning Hours:
    45
    Credits:
    6
    Unit No:
    T/502/4623
    Click here to view full unit details

    Presentation Software

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    4
    Unit No:
    M/502/4622
    Click here to view full unit details
    Project Management Software

    No more than one unit to be taken from this group.

    Project Management Software

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    4
    Unit No:
    M/502/4619
    Click here to view full unit details

    Project Management Software

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    K/502/4618
    Click here to view full unit details

    Project Management Software

    Level:
    Level 3
    Guided Learning Hours:
    40
    Credits:
    5
    Unit No:
    H/502/4620
    Click here to view full unit details
    Set Up an IT System

    No more than one unit to be taken from this group.

    Set Up an IT System

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    Y/502/4209
    Click here to view full unit details

    Set Up an IT System

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    4
    Unit No:
    L/502/4210
    Click here to view full unit details

    Set Up an IT System

    Level:
    Level 3
    Guided Learning Hours:
    40
    Credits:
    5
    Unit No:
    R/502/4211
    Click here to view full unit details
    Specialist Software

    No more than one unit to be taken from this group.

    Specialist Software

    Level:
    Level 3
    Guided Learning Hours:
    30
    Credits:
    4
    Unit No:
    A/502/4400
    Click here to view full unit details

    Specialist Software

    Level:
    Level 2
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    R/502/4399
    Click here to view full unit details

    Specialist Software

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    L/502/4398
    Click here to view full unit details
    Spreadsheet Software

    No more than one unit to be taken from this group.

    Spreadsheet Software

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    A/502/4624
    Click here to view full unit details

    Spreadsheet Software

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    4
    Unit No:
    F/502/4625
    Click here to view full unit details

    Spreadsheet Software

    Level:
    Level 3
    Guided Learning Hours:
    45
    Credits:
    6
    Unit No:
    J/502/4626
    Click here to view full unit details
    Using a Computer Keyboard

    No more than one unit to be taken from this group.

    Using a Computer Keyboard

    Level:
    Level 1
    Guided Learning Hours:
    10
    Credits:
    1
    Unit No:
    J/502/9311
    Click here to view full unit details
    Using Collaborative Technologies

    No more than one unit to be taken from this group.

    Using Collaborative Technologies

    Level:
    Level 3
    Guided Learning Hours:
    45
    Credits:
    6
    Unit No:
    T/502/4380
    Click here to view full unit details

    Using Collaborative Technologies

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    4
    Unit No:
    F/502/4379
    Click here to view full unit details

    Using Collaborative Technologies

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    A/502/4378
    Click here to view full unit details
    Using Email

    No more than one unit to be taken from this group.

    Using Email

    Level:
    Level 2
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    M/502/4300
    Click here to view full unit details

    Using Email

    Level:
    Level 3
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    T/502/4301
    Click here to view full unit details

    Using Email

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    J/502/4299
    Click here to view full unit details
    Using Mobile Devices

    No more than one unit to be taken from this group.

    Using Mobile IT Devices

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    K/502/4375
    Click here to view full unit details

    Using Mobile IT Devices

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    H/502/4374
    Click here to view full unit details
    Using the Internet

    No more than one unit to be taken from this group.

    Using the Internet

    Level:
    Level 3
    Guided Learning Hours:
    40
    Credits:
    5
    Unit No:
    F/502/4298
    Click here to view full unit details

    Using the Internet

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    T/502/4296
    Click here to view full unit details

    Using the Internet

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    4
    Unit No:
    A/502/4297
    Click here to view full unit details
    Video Software

    No more than one unit to be taken from this group.

    Video Software

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    K/502/4392
    Click here to view full unit details

    Video Software

    Level:
    Level 2
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    M/502/4393
    Click here to view full unit details

    Video Software

    Level:
    Level 3
    Guided Learning Hours:
    30
    Credits:
    4
    Unit No:
    T/502/4394
    Click here to view full unit details
    Website Software

    No more than one unit to be taken from this group.

    Website Software

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    4
    Unit No:
    R/502/4631
    Click here to view full unit details

    Website Software

    Level:
    Level 3
    Guided Learning Hours:
    40
    Credits:
    5
    Unit No:
    Y/502/4632
    Click here to view full unit details

    Website Software

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    L/502/4630
    Click here to view full unit details
    Word Processing Software

    No more than one unit to be taken from this group.

    Word Processing Software

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    4
    Unit No:
    R/502/4628
    Click here to view full unit details

    Word Processing Software

    Level:
    Level 3
    Guided Learning Hours:
    45
    Credits:
    6
    Unit No:
    Y/502/4629
    Click here to view full unit details

    Word Processing Software

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    3
    Unit No:
    L/502/4627
    Click here to view full unit details
    Sector Specific Unit Group

    Centres may import a maximum of one Sector Specific Unit at either level 1, level 2 or level 3.

    Special Unit for Sector Specific Groups L1 (All SSAs)

    Level:
    Level 1
    Guided Learning Hours:
    Not available
    Credits:
    0
    Unit No:
    Not available
    Click here to view full unit details

    Special Unit for Sector Specific Groups L2 (All SSAs)

    Level:
    Level 2
    Guided Learning Hours:
    Not available
    Credits:
    5
    Unit No:
    Not available
    Click here to view full unit details

    Special Unit for Sector Specific Groups L3 (All SSAs)

    Level:
    Level 3
    Guided Learning Hours:
    Not available
    Credits:
    5
    Unit No:
    Not available
    Click here to view full unit details

    What is the purpose of this qualification?

    This qualification is designed to confirm occuapational competence for learners working within or seeking employment in the IT sector, in particular for those working with IT systems and software.

    This qualification forms part of the ITQ Framework . This qualification can support learners with a spiky profile whereby learners can achieve a proportion of the learning at a higher/lower or lower level than that of the qualification.


    What skills, knowledge, or understanding does this qualification develop?

    This qualification requires learners to complete a mandatory unit in Improving Productivity Using IT as well as additional optional units from the following areas:
    • Audio software
    • Bespoke software
    • Collaborative Technologies
    • Computer basics
    • Computerised Accounting
    • Data management software
    • Database software
    • Design and Imagining software
    • Design software
    • Desktop publishing software
    • Digital lifestyle
    • Drawing and planning software
    • Email
    • Imaging software
    • Improving productivity using IT
    • Internet and World Wide Web
    • IT communication fundamentals
    • IT software fundamentals
    • IT system performance
    • Mobile IT devices
    • Multimedia software
    • Personal information management software
    • Presentations software
    • Productivity programmes
    • Project management software
    • Specialist software
    • Spreadsheet software
    • Video software
    • Website software
    • Word processing software


    How is this qualification different from other, similar qualifications?

    The Level 2 Diploma in IT User Skills (ITQ) is most suitable for learners who require a significant programme of learning to develop their general IT skills that can be applied in learning or employment or for those require a period of time to develop a specific / specialist aspect of their IT skills to confirm occupational competence in their job role, eg an IT Support Technician.


    Which sector does this qualification support?

    This qualification provides formal recognition of a learner’s IT Skills that can be applied in current or future employment for a variety of roles that require a considerable amount of time spent applying general IT skills in their day-to-day work or for those who require specialist IT skills. Learners are looking to be in a job role that might require the following:

    • Providing support and assistance to colleagues to make effective use of available IT systems and software.
    • Developing, testing and implementing solutions to improve workplace productivity through the use of IT using the advanced features of IT Application Software in the creation and amendment of many types of formatted information, including documents, diagrams, spreadsheets and presentations.
    • Maintaining simple websites, using the internet to find and exchange information.
    • Using social media to disseminate information.

    This could be in a number of industry sectors such as Office/Business Administration; Ac


    Progression & Entry Requirements

    It is likely that learners at this level will have level 1 skills and experience; may require considerable support at times, but may also have some capability to learn and develop skills with some autonomy. The approved age range for these qualifications is: pre 16; 16-18 and 19+. Learners can progress in two ways: • increasing the range of skills they have by increasing the size of their qualification (Award → Certificate → Diploma) • developing skills at a higher level by moving up the level of qualification from Level 2 to Level 3

    Funding information

    Learning Aims Search

    The Hub provides a Learning Aims Search which you can use to check the funding status of any qualification or unit.

    View this qualification on the ESFA’s Hub website


    We have done our best to collate and summarise the key information, and wherever possible we alert our providers to changes in funding policy.

    This funding information is provided in good faith and it is always advisable to check directly with the funding agencies before committing to delivery.

    The following support materials will help you to deliver this qualification.

    Internal Quality Assurance

    Special Considerations and Reasonable Adjustment Forms

    Suggested Resources for ICT

    Offer this qualification

    If you would like to offer this qualification, you can book a meeting with us to discuss the best options.