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Key Facts

Level:
Level 2
Subject Sector:
1.4 Public Services
Credits:
40
Qualification No:
601/3952/3
GLH:
305 hours
Total qualification time:
400 hours
Price:
£122.00 per learner
Age Range:
Pre 16, 16-18, 19+

Qualification purpose

Prepare for further learning or training and/or develop knowledge and/or skills in a subject area

Qualification Grading Type

Pass

Assessment Methods

  • Portfolio of Evidence

  • Why choose this qualification?

    The Skills for Public Service qualifications are intended to provide learners with a broad introduction to working in the public service sector, including both armed services and non-uniformed services, equipping learners with underpinning knowledge and skills specific to the sector alongside a range of transferable employability skills. They are designed to support progression to further learning and ultimately to work in public service or other related sectors, including apprenticeships.

    They form part of a “Suite of Skills” qualifications that cover a number of sectors and are available at, Level 1 and Level 2. The employability skills units are common across the suite, enabling easy transfer of credits between qualifications and supporting opportunities for cross-faculty working.

    The qualifications have been developed with the support of the FE sector. They have been designed to be consistent with the principles for study programmes for 16-19 year olds but are also relevant, particularly in the case of the smaller qualifications, for adults including the unemployed. These qualifications are also suitable for pre 16 learners.

    These qualifications are designed to enable progression into further learning at the same level (eg from an award to a certificate) or to further learning at a higher level (eg from Level 1 to Level 2). The strong focus on transferable employability skills means that learners could move within or between sectors as they progress. Some learners may be able to progress directly into employment, particularly where work-based training will be offered, but it is expected that most learners will build on the skills and knowledge gained from these qualifications through further learning before entering employment. There are no prior skills, knowledge or understanding requirements for these qualifications, however, learners will benefit from having functional skills, at least at one level below that of the qualification (eg at least Entry 3 for the Level 1 qualifications).

    Rules of Combination

    Learners must complete 40 credits, including 6 credits from Group M (Mandatory), 24 credits from Group O1 (Optional Units: Public Service) and 10 further credits from either Group O1 or Group O2 (Optional Units: Employability Skills). At least 24 credits must be at Level 2 of which at least 18 credits must be from Group O1. Learners cannot include more than one unit with the same or similar title. For full details see list of barred units.


    Units

    Mandatory

    Learners must complete 6 credits from this group.

    Career Planning for the Public Services

    Level:
    Level 2
    Guided Learning Hours:
    27
    Credits:
    3
    Unit No:
    H/506/3336
    Click here to view full unit details

    Working in Public Services

    Level:
    Level 2
    Guided Learning Hours:
    27
    Credits:
    3
    Unit No:
    L/506/3315
    Click here to view full unit details
    Optional units: Employability

    Learners may take 10 credits from this group.

    Applying for a Job

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    M/505/1481
    Click here to view full unit details

    Applying for a Job

    Level:
    Level 1
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    A/506/3472
    Click here to view full unit details

    Assessing own Personal, Learning and Thinking Skills

    Level:
    Level 1
    Guided Learning Hours:
    8
    Credits:
    1
    Unit No:
    J/504/6268
    Click here to view full unit details

    Assessing own Personal, Learning and Thinking Skills

    Level:
    Level 2
    Guided Learning Hours:
    8
    Credits:
    1
    Unit No:
    L/504/6269
    Click here to view full unit details

    Effective Communication in the Workplace

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    D/504/6311
    Click here to view full unit details

    Effective Communication in the Workplace

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    H/504/6312
    Click here to view full unit details

    Effectiveness at Work

    Level:
    Level 1
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    R/506/3493
    Click here to view full unit details

    Effectiveness at Work

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    T/505/1482
    Click here to view full unit details

    Exploring Entrepreneurship

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    F/504/6320
    Click here to view full unit details

    Exploring Entrepreneurship

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    L/504/6336
    Click here to view full unit details

    Exploring and Presenting Enterprise Ideas

    Level:
    Level 1
    Guided Learning Hours:
    25
    Credits:
    3
    Unit No:
    L/504/6322
    Click here to view full unit details

    Exploring and Presenting Enterprise Ideas

    Level:
    Level 2
    Guided Learning Hours:
    25
    Credits:
    3
    Unit No:
    R/504/6337
    Click here to view full unit details

    Health and Safety in the Workplace

    Level:
    Level 1
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    F/506/3487
    Click here to view full unit details

    Health and Safety in the Workplace

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    A/505/1483
    Click here to view full unit details

    Interview Skills

    Level:
    Level 1
    Guided Learning Hours:
    8
    Credits:
    1
    Unit No:
    J/506/3488
    Click here to view full unit details

    Interview Skills

    Level:
    Level 2
    Guided Learning Hours:
    8
    Credits:
    1
    Unit No:
    L/505/1486
    Click here to view full unit details

    Introduction to Self-Employment

    Level:
    Level 1
    Guided Learning Hours:
    22
    Credits:
    3
    Unit No:
    F/504/7662
    Click here to view full unit details

    Introduction to Self-Employment

    Level:
    Level 2
    Guided Learning Hours:
    22
    Credits:
    3
    Unit No:
    H/504/6326
    Click here to view full unit details

    Learning from Work Placement

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    J/505/1504
    Click here to view full unit details

    Learning from Work Placement

    Level:
    Level 1
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    Y/506/3477
    Click here to view full unit details

    Preparing for Work Placement

    Level:
    Level 1
    Guided Learning Hours:
    8
    Credits:
    1
    Unit No:
    L/506/3475
    Click here to view full unit details

    Preparing for Work Placement

    Level:
    Level 2
    Guided Learning Hours:
    8
    Credits:
    1
    Unit No:
    M/505/1500
    Click here to view full unit details

    Preparing for an Interview

    Level:
    Level 1
    Guided Learning Hours:
    8
    Credits:
    1
    Unit No:
    L/506/3489
    Click here to view full unit details

    Preparing for an Interview

    Level:
    Level 2
    Guided Learning Hours:
    8
    Credits:
    1
    Unit No:
    A/505/1497
    Click here to view full unit details

    Searching for a Job

    Level:
    Level 2
    Guided Learning Hours:
    8
    Credits:
    1
    Unit No:
    F/505/1503
    Click here to view full unit details

    Searching for a Job

    Level:
    Level 1
    Guided Learning Hours:
    8
    Credits:
    1
    Unit No:
    D/506/3478
    Click here to view full unit details

    Setting and Meeting Targets at Work

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    L/505/1505
    Click here to view full unit details

    Setting and Meeting Targets at Work

    Level:
    Level 1
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    J/506/3491
    Click here to view full unit details

    Skills for Creative Thinkers

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    H/504/6262
    Click here to view full unit details

    Skills for Creative Thinkers

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    D/504/6261
    Click here to view full unit details

    Skills for Effective Participants

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    Y/504/6260
    Click here to view full unit details

    Skills for Effective Participants

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    A/504/7627
    Click here to view full unit details

    Skills for Independent Enquirers

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    Y/504/6257
    Click here to view full unit details

    Skills for Independent Enquirers

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    D/504/6258
    Click here to view full unit details

    Skills for Reflective Learners

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    A/504/6915
    Click here to view full unit details

    Skills for Reflective Learners

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    M/504/6913
    Click here to view full unit details

    Skills for Self Managers

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    J/504/6254
    Click here to view full unit details

    Skills for Self Managers

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    D/504/6308
    Click here to view full unit details

    Skills for Team Workers

    Level:
    Level 1
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    A/504/6252
    Click here to view full unit details

    Skills for Team Workers

    Level:
    Level 2
    Guided Learning Hours:
    15
    Credits:
    2
    Unit No:
    T/504/6251
    Click here to view full unit details

    Solving Work-Related Problems

    Level:
    Level 2
    Guided Learning Hours:
    18
    Credits:
    2
    Unit No:
    R/505/1506
    Click here to view full unit details

    Solving Work-related Problems

    Level:
    Level 1
    Guided Learning Hours:
    18
    Credits:
    2
    Unit No:
    A/506/3830
    Click here to view full unit details

    Time Management

    Level:
    Level 1
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    K/504/6327
    Click here to view full unit details

    Time Management

    Level:
    Level 2
    Guided Learning Hours:
    20
    Credits:
    2
    Unit No:
    M/504/6328
    Click here to view full unit details

    Using ICT in the Workplace

    Level:
    Level 1
    Guided Learning Hours:
    25
    Credits:
    3
    Unit No:
    F/504/6317
    Click here to view full unit details

    Using ICT in the Workplace

    Level:
    Level 2
    Guided Learning Hours:
    25
    Credits:
    3
    Unit No:
    J/504/6318
    Click here to view full unit details

    Using Numeracy Skills in the Workplace

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    T/504/6315
    Click here to view full unit details

    Using Numeracy Skills in the Workplace

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    M/504/6314
    Click here to view full unit details

    Work in a customer-friendly way

    Level:
    Level 1
    Guided Learning Hours:
    18
    Credits:
    2
    Unit No:
    K/504/6702
    Click here to view full unit details

    Working in a Team

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    D/505/1508
    Click here to view full unit details

    Working in a Team

    Level:
    Level 1
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    D/506/3481
    Click here to view full unit details

    Working with Colleagues

    Level:
    Level 2
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    Y/505/1510
    Click here to view full unit details

    Working with Colleagues

    Level:
    Level 1
    Guided Learning Hours:
    16
    Credits:
    2
    Unit No:
    L/506/3492
    Click here to view full unit details

    Working with Customers

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    D/505/2500
    Click here to view full unit details
    Optional units: Public Service

    Learners must take a minimum of 24 credits from this group.

    Adventurous Activities and Teamwork for the Public Services

    Level:
    Level 2
    Guided Learning Hours:
    48
    Credits:
    6
    Unit No:
    M/506/3338
    Click here to view full unit details

    Basic First Aid Principles

    Level:
    Level 2
    Guided Learning Hours:
    8
    Credits:
    1
    Unit No:
    Y/505/2429
    Click here to view full unit details

    Carrying Out a Public Services Project

    Level:
    Level 2
    Guided Learning Hours:
    48
    Credits:
    6
    Unit No:
    D/506/3349
    Click here to view full unit details

    Carrying Out a Public Services Project

    Level:
    Level 1
    Guided Learning Hours:
    36
    Credits:
    4
    Unit No:
    Y/506/3348
    Click here to view full unit details

    Citizenship, the Individual and Society

    Level:
    Level 1
    Guided Learning Hours:
    48
    Credits:
    6
    Unit No:
    T/506/3342
    Click here to view full unit details

    Citizenship, the Individual and Society

    Level:
    Level 2
    Guided Learning Hours:
    48
    Credits:
    6
    Unit No:
    A/506/3343
    Click here to view full unit details

    Community and Cultural Awareness

    Level:
    Level 1
    Guided Learning Hours:
    48
    Credits:
    6
    Unit No:
    K/506/3340
    Click here to view full unit details

    Community and Cultural Awareness

    Level:
    Level 2
    Guided Learning Hours:
    48
    Credits:
    6
    Unit No:
    M/506/3341
    Click here to view full unit details

    Crime and Society

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    J/506/3345
    Click here to view full unit details

    Development of Personal Fitness

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    R/505/3241
    Click here to view full unit details

    Emergency Incidents in Public Services

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    M/506/3467
    Click here to view full unit details

    Expedition Skills

    Level:
    Level 1
    Guided Learning Hours:
    48
    Credits:
    6
    Unit No:
    K/506/3337
    Click here to view full unit details

    Fitness Testing and Training

    Level:
    Level 1
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    D/506/3464
    Click here to view full unit details

    Fitness Testing and Training

    Level:
    Level 2
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    A/505/3234
    Click here to view full unit details

    Forensic Detection

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    3
    Unit No:
    H/505/5141
    Click here to view full unit details

    Health and Safety in the Public Service Workplace

    Level:
    Level 2
    Guided Learning Hours:
    32
    Credits:
    4
    Unit No:
    M/506/3355
    Click here to view full unit details

    Planning own Fitness Programme

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    4
    Unit No:
    D/504/8947
    Click here to view full unit details

    Public Service Incidents

    Level:
    Level 1
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    M/506/3470
    Click here to view full unit details

    Public Services: Assisting the Public

    Level:
    Level 1
    Guided Learning Hours:
    24
    Credits:
    3
    Unit No:
    H/506/3353
    Click here to view full unit details

    Understanding the Law for Public Services Workers

    Level:
    Level 2
    Guided Learning Hours:
    48
    Credits:
    6
    Unit No:
    T/506/3356
    Click here to view full unit details

    Undertaking an Expedition

    Level:
    Level 2
    Guided Learning Hours:
    48
    Credits:
    6
    Unit No:
    H/505/3244
    Click here to view full unit details

    Volunteering in Public Services

    Level:
    Level 1
    Guided Learning Hours:
    30
    Credits:
    6
    Unit No:
    L/506/3346
    Click here to view full unit details

    Volunteering in Public Services

    Level:
    Level 2
    Guided Learning Hours:
    30
    Credits:
    6
    Unit No:
    R/606/3347
    Click here to view full unit details

    What is the purpose of this qualification?

    This qualification provides an introductory set of knowledge and skills, relevant to the public service sector.


    How is this qualification different from other, similar qualifications?

    This qualification is part of a suite which includes an Award, Certificate and Diploma. Learners should take the Certificate if they need an extended introduction to the sector including the opportunity to build up a range of skills and knowledge, explore a number of potential job roles and career pathways in the sector, and gain a set of more generic workplace skills. The Diploma will be suitable for learners who would benefit from an extended period of time working at level 2, up to 2 years, before progressing to employment or to a level 3 qualification or apprenticeship


    Progression & Entry Requirements

    Learners do not need any prior qualifications or a specific level of attainment to take this qualification. It is available to learners of any age. It is anticipated that this qualification will be of specific relevance to: • unemployed adults needing to demonstrate their interest in and commitment to a particular vocational area to potential employers, particularly where further work-based training will be on offer • young people on traineeships who are working at Level 1 and are seeking a short, focused qualification in the sector in which they wish to work/gain an apprenticeship, as part of the work preparation training element of a traineeship • learners of any age who have been disengaged with learning and need a short introduction at level 1 before progressing straight to a larger certificate or diploma at level 2.

    Funding information

    Learning Aims Search

    The Hub provides a Learning Aims Search which you can use to check the funding status of any qualification or unit.

    View this qualification on the ESFA’s Hub website


    We have done our best to collate and summarise the key information, and wherever possible we alert our providers to changes in funding policy.

    This funding information is provided in good faith and it is always advisable to check directly with the funding agencies before committing to delivery.

    The following support materials will help you to deliver this qualification.

    Internal Quality Assurance

    Special Considerations and Reasonable Adjustment Forms

    Suggested Resources for Public Services

    Offer this qualification

    If you would like to offer this qualification, you can book a meeting with us to discuss the best options.