This qualification is being withdrawn
The operational end date (last date for new starts) of this qualification is 31/07/2020 and the certification end date is 31/07/2021.
Confirm occupational competence and/or ‘licence to practice’
Qualification Grading Type
Why choose this qualification?
This qualification meets the combined qualification requirements of the Advanced Level Apprenticeship in Business Administration. Please visit the below page for further information:
Rules of Combination
Learners must complete a minimum of 58 credits including 27 credits from Mandatory Group A and a minimum of 13 credits from Optional Group B. Remaining credits can be taken from Optional Groups B, C or D with a maximum of 10 credits from Optional Group C and a maximum of 8 credits from Optional Group D. Learners must achieve 40 credits at level 3 or above.
Learners must achieve 27 credits from Mandatory Group A.
Communicate in a business environment
Manage personal and professional development
Principles of administration
Principles of business
Principles of business communication and information
Learners must achieve a minimum of 13 credits from Optional Group B.
Administer human resource records
Administer legal files
Administer parking and traffic challenges, representations and civil parking appeals
Administer parking and traffic debt recovery
Administer parking dispensations
Administer statutory parking and traffic appeals
Administer the recruitment and selection process
Analyse and present business data
Buddy a colleague to develop their skills
Build legal case files
Contribute to the development and implementation of an information system
Contribute to the improvement of business performance
Contribute to the organisation of an event
Create bespoke business documents
Deliver a presentation
Develop a presentation
Employee rights and responsibilities
Evaluate the provision of business travel or accommodation
Maintain and issue stationery and supplies
Manage an office facility
Manage legal case files
Monitor information systems
Negotiate in a business environment
Organise business travel or accommodation
Prepare specifications for contracts
Prepare text from notes using touch typing
Prepare text from recorded audio instruction
Prepare text from shorthand
Produce business documents
Produce minutes of meetings
Provide administrative support for meetings
Provide administrative support in schools
Resolve administrative problems
Store and retrieve information
Support environmental sustainability in a business environment
Learners can achieve a maximum of 10 credits from Optional Group C.
Chair and lead meetings
Develop and implement an operational plan
Develop and maintain professional networks
Implement and maintain business continuity plans and processes
Manage a budget
Manage a project
Manage business risk
Manage individuals' development in the workplace
Manage individuals’ performance
Manage physical resources
Manage team performance
Organise and deliver customer service
Participate in a project
Prepare for and support quality audits
Procure products and/or services
Promote equality, diversity and inclusion in the workplace
Recruitment, selection and induction practice
Resolve customers’ complaints
Word Processing Software
Learners can achieve a maximum of 8 credits from Optional Group D.
Principles of Social Media within a Business
Principles of digital marketing and research
Principles of leadership and management
Principles of market research
Principles of marketing and evaluation
Principles of marketing stakeholder relationships
Understand the customer service environment
Understand the legal context of business
What is the purpose of this qualification?
This qualification is approved to be offered in England only. It offers an engaging programme for learners who have decided that they are going to continue a career in business administration supervision or team leading.
The qualification gives learners the opportunity to develop and demonstrate the skills and competence needed to work within business administration supervisory roles.
The qualification is generic and so is suitable for learners working in a wide range of business administration roles. It is aimed at people who need to develop and gain formal recognition of their knowledge, skills and understanding of the business administration environment.
The qualification is the competency component of the Advanced Apprenticeship Framework for supervisory roles within the business administration industry.
What skills, knowledge, or understanding does this qualification develop?
This qualification covers the knowledge, understanding and competence needed to work in a supervisory role in a range of business administration environments.
The qualification comprises of 58 credits and has a minimum of 282 - 432 guided learning hours.
Learners must achieve a minimum of 58 credits. 27 credits must be achieved from the mandatory group
The mandatory units are:
• Principles of business
• Principles of business communication and information
• Communicate in a business environment
• Principles of administration
• Manage personal and professional development
Learners then can choose from a wide range of optional units which provide them with the flexibility to choose those areas relevant to their particular setting. The units include:
• Contribute to the improvement of business performance
• Administer parking and traffic challenges, representations and civil parking appeals
• Negotiate in a business environment
• Provide administrative support in schools
• Build leg
How is this qualification different from other, similar qualifications?
The Gateway Qualifications Level 3 Diploma in Business Admin is suitable for learners who want a generic qualification which is suitable for a wide range of roles within a business environment.
Gateway Qualifications offers other Level 3 qualifications which may be more suitable if learners wish to specialise within specific sectors in a team leading or lower managerial/supervisory roles, for example within the logistics, retail or customer service sector.
The following qualifications are available from Gateway Qualifications:
• Gateway Qualifications Level 3 Diploma in Customer Service – which is suitable for people working at supervisory level in a customer service role
• Gateway Qualifications Level 3 Certificate in Retail Knowledge – which provides the underpinning knowledge and understanding for working within the retail sector or the Gateway Qualifications Level 3 Diploma in Retail Management which enables learners to demonstrate their competency in working within retai
Which sector does this qualification support?
This qualification is primarily intended as a means of developing the competence of those already employed within business administration and gives a good grounding for supervisory positions in the business administration sector. It forms the combined knowledge and competence part of the Advanced Apprenticeship within this sector.
Job roles within this sector which are supported by this qualification could include:
• Administration officers/executives
• Administration team leaders
• Office supervisors
• Personal assistants/secretaries
What are the progression options?
Learners could complete the advanced apprenticeship in business administration and then may choose to progress to a higher apprenticeship at level 4 such as:
Level 4 Diploma in Business and Administration
Level 4 Diploma in Business and Administrative Management
Level 4 NVQ Diploma in Business Administration
Progression & Entry RequirementsThe qualification is available to learners aged 16 and above. It is expected that learners undertaking the qualification will already have gained previous qualifications in related subjects, for example, customer service or business administration qualification at Level 1 or 2 and have experience within the sector.
Learning Aims Search
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This funding information is provided in good faith and it is always advisable to check directly with the funding agencies before committing to delivery.
The following support materials will help you to deliver this qualification.
Lesson Plans, Teaching Materials and Sample Assignments
- Principles of Business Unit D5061942
- Principles of Business Communication and Information Unit R5061940
- Principles of Administration Unit Y5061941
- Manage Personal and Professional Development Unit T5062952
- Communication in a Business Environment Unit Y5061910