Support individuals to access housing and accommodation services

Overview

Framework:
RQF
Level:
Level 3
Unit No:
M/616/3501
Credits:
4
Guided learning hours:
31 hours

Aim

SFH090- This unit is aimed at those working in a wide range of settings. It provides the learner with the knowledge and skills required to support individuals to access housing and accommodation services.

Unit Learning Outcomes

1

Understand support available to access housing and accommodation services.

Assessment Criteria

  • 1.1

    Identify sources of funding and benefits that are available for housing and accommodation services.

    Housing and accommodation covers affordable housing, housing association properties, accommodation for rent in the private and public sectors, supported housing, community housing and residential care places.

  • 1.2

    Analyse the range of housing and accommodation services available.

  • 1.3

    Explain how and where to access specialist information and advice about housing and accommodation services.

2

Be able to work with individuals to identify housing and accommodation services that meet their needs.

Assessment Criteria

  • 2.1

    Work with an individual to identify their accommodation requirements.

    Individual refers to someone requiring care or support; it will usually mean the person or people supported by the learner.

  • 2.2

    Work with the individual to understand the range of accommodation services that could meet their needs.

  • 2.3

    Support the individual to understand requirements that may be made by housing and accommodation services.

3

Be able to work with individuals to plan to access housing and accommodation services.

Assessment Criteria

  • 3.1

    Work with the individual and others to agree a plan for accessing housing and accommodation services.

    Others may include:

    • Team members
    • Other colleagues
    • Those who use or commission their own health or social care services
    • Families, carers and advocates

  • 3.2

    Establish with an individual which housing and accommodation services will be approached.

4

Be able to work with individuals to access housing and accommodation services.

Assessment Criteria

  • 4.1

    Support the individual to prepare to attend meetings with housing and accommodation services.

  • 4.2

    Work with the individual to provide accurate and complete information to express their requirements and preferences.

    Preferences may be based on:

    • beliefs
    • values
    • culture
  • 4.3

    Support the individual to understand the outcome of decisions made by a housing or accommodation service.

  • 4.4

    Describe ways to challenge discrimination in accessing housing and accommodation services.

5

Be able to work with housing and accommodation services to meet the needs of individuals.

Assessment Criteria

  • 5.1

    Provide housing and accommodation services with information about own role and responsibilities.

  • 5.2

    Contact housing and accommodation staff over a prolonged period of time.

  • 5.3

    Show how continued contact is appropriate to ensure individual needs are being met.

6

Be able to contribute to the review of housing and accommodation services for individuals.

Assessment Criteria

  • 6.1

    Work with the individual and others to:

      • monitor the effectiveness and consistency of the service in meeting the individual's needs and preferences
      • identify any additional support needed
  • 6.2

    Consult with others about any problems and proposed solutions.

  • 6.3

    Record and report on the review in line with agreed ways of working.