Professional Interpersonal Skills

This unit is expiring
The expiry date of this unit is 31/07/2025.

Overview

Framework:
Access to HE
Level:
Level 3
Unit No:
QU025402
Credits:
3
Guided learning hours:
Not available

Qualification Grading Type

Graded

Grade Descriptors

  • GD1-Understanding the subject
  • GD2-Application of knowledge
  • GD7-Quality

Unit Learning Outcomes

1.

Understand how verbal and non-verbal communication is used in a professional interpersonal interaction.

Assessment Criteria

  • 1.1

    Analyse the verbal and non-verbal skills used in a range of contexts within a given profession.

2.

Understand the importance of an awareness of cultural diversity for a given profession.

Include the concept of unconscious bias and being aware of cultural sensitivity and inclusive practice.

Assessment Criteria

  • 2.1

    Evaluate the importance of an awareness of cultural diversity across a range of contexts for a given profession.

3.

Be able to evaluate own interpersonal skills, analysing strengths and areas to develop.

Include the concept of reflective practice and the importance of reflection within a specific sector.

Assessment Criteria

  • 3.1

    Evaluate own interpersonal skills, analysing strengths and areas to develop.

  • 3.2

    Evaluate ways of addressing areas to develop.