Understanding the Business of Retail

Overview

Framework:
RQF
Level:
Level 1
Unit No:
T/505/4205
Credits:
1
Guided learning hours:
8 hours

Assessment Guidance

NA

Unit Learning Outcomes

1

Understand how retail outlets differ in size and shape.

Assessment Criteria

  • 1.1
    List the different retail channels and state the main features of each one.
  • 1.2
    Identify the sizes and shapes of retail outlets typically found in a variety of retail locations.
2

Understand the range of retail occupations.

Assessment Criteria

  • 2.1
    State how retail occupations differ between small, medium and large retail businesses.
  • 2.2
    Identify the usual entry points and progression opportunities for a variety of retail occupations.
  • 2.3
    Outline the skills, personal attributes and behaviours required for a range of retail occupations.
3

Understand the retail supply chain.

Assessment Criteria

  • 3.1
    List the sources from which retailers obtain products.
  • 3.2
    Outline the key stages of a product's journey through the supply chain.
4

Understand the contribution which the retail sector makes to the economy of the United Kingdom.

Assessment Criteria

  • 4.1
    Outline the size of the retail sector in the United Kingdom.
5

Understand how customers' concerns influence the products and services offered by retailers.

Assessment Criteria

  • 5.1
    Outline environmental issues of concern to retail customers.
  • 5.2
    Outline ethical issues of concern to retail customers.
  • 5.3
    List the main advantages to retailers of being responsive to customers' environmental and ethical concerns.