Employability and Enterprise

Agriculture, Environment & Animal Care

Vocational Qualifications

Catering, Hospitality & Leisure

Vocational Qualifications

Childcare & Education

Access to HE
Apprenticeships
Pre-Access to HE
Vocational Qualifications

Construction, Engineering & Manufacturing

Access to HE
Vocational Qualifications

Creative, Design & Digital

Access to HE
Vocational Qualifications

Education & Training

Professional Development

Hair & Beauty

Vocational Qualifications

Health, Science & Social Care

Access to HE
Apprenticeships
Pre-Access to HE
Vocational Qualifications

Life Skills & Progression

Personal & Social Development

Personal and Professional Development

Personal & Social Development
Professional Development
Vocational Qualifications

Public & Protective Services

Access to HE
Vocational Qualifications

Safeguarding & Wellbeing

Supporting SEND

Personal & Social Development
Professional Development

Transport & Logistics

Access to HE
Vocational Qualifications

Overview

Framework:
RQF
Level:
Level 2
Unit No:
R/606/3347
Credits:
6
Guided learning hours:
30 hours

Assessment Guidance

Portfolio of Evidence

Unit Learning Outcomes

1

Understand the benefits of volunteering in public services.

Assessment Criteria

  • 1.1
    Explain how volunteering benefits
    a) the volunteer
    b) the public service
    c) the wider community.

2

Know about volunteering opportunities in public services.

Assessment Criteria

  • 2.1
    Describe different types of volunteering opportunities within public services (e.g. with different levels of commitment, amount of responsibility, types of task, for different services).

3

Know what they can offer as a volunteer in public services.

Assessment Criteria

  • 3.1
    Describe the strengths, skills, knowledge and experience they have which may be useful in a public services volunteering role.
  • 3.2
    Describe ways in which they could use their strengths, skills, knowledge and experience in one or more volunteering situations.

4

Be able to carry out own role as a volunteer in public services.

Assessment Criteria

  • 4.1
    Carry out own responsibilities as a volunteer to an agreed standard.
  • 4.2
    Work in a way that is consistent with relevant guidelines or legislation (e.g. for health and safety, for equality and diversity or to maintain confidentiality).
  • 4.3
    Work within the boundaries of own role, referring matters to and seeking help from appropriate others, when necessary.

5

Be able to evaluate own performance as a volunteer in public services.

Assessment Criteria

  • 5.1
    Use own self-evaluation and feedback from others to describe strengths and weaknesses of own performance as a volunteer in public services.
  • 5.2
    Outline the contribution they made through working as a volunteer.
  • 5.3
    Explain the skills they used to fulfil their volunteering role effectively.
  • 5.4
    Describe further learning and skills development needed to improve own performance as a volunteer.

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