Volunteering in Public Services

Overview

Framework:
RQF
Level:
Level 1
Unit No:
L/506/3346
Credits:
6
Guided learning hours:
30 hours

Assessment Guidance

Portfolio of Evidence

Unit Learning Outcomes

1

Know about the benefits of volunteering in public services.

Assessment Criteria

  • 1.1
    Give examples of the ways in which volunteering can benefit the volunteer, the public and the public service for which they are volunteering.
2

Know about volunteering opportunities in public services.

Assessment Criteria

  • 2.1
    Outline different ways in which an individual can volunteer in the public services.
3

Know what they can offer as a volunteer in public services.

Assessment Criteria

  • 3.1
    Outline the strengths, skills, knowledge and experience they have which would be useful in a specific public services volunteering role.
4

Be able to carry out own role as a volunteer in public services.

Assessment Criteria

  • 4.1
    Carry out defined tasks as a volunteer to an agreed standard.
  • 4.2
    Follow given guidelines on ways of working (e.g. organisational guidelines for health and safety or for maintaining confidentiality).
  • 4.3
    Work within the boundaries of own role, referring matters to and seeking help from appropriate others when necessary.
5

Be able to evaluate own performance as a volunteer in public services.

Assessment Criteria

  • 5.1
    Identify aspects of own public service volunteering which they did well and aspects which need improvement.
  • 5.2
    Outline possible ways to improve own performance as a volunteer in the public services.
  • 5.3
    Outline the main skills they used to fulfil their volunteering role effectively.