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Overview

Framework:
RQF
Level:
Level 2
Unit No:
H/503/2877
Credits:
2
Guided learning hours:
20 hours

Assessment Guidance

N/A

Unit Learning Outcomes

1

Understand how people in the workplace depend on one another.

Assessment Criteria

  • 1.1
    Describe the interdependencies between different people in a workplace.

2

Understand how an individual’s behaviour affects other people at work.

Assessment Criteria

  • 2.1
    Describe how the positive behaviour of one person can affect others in the workplace.
  • 2.2
    Describe how the negative behaviour of one person can affect others in the workplace.

3

Be able to demonstrate positive behaviours that promote effective working with others.

Assessment Criteria

  • 3.1
    Communicate clearly with colleagues.
  • 3.2
    Resolve differences with colleagues amicably.
  • 3.3
    Offer help and guidance to colleagues and accept their help and guidance.
  • 3.4
    Offer ideas, suggestions and opinions to colleagues.
  • 3.5
    Consider the ideas, suggestions and opinions of colleagues and respond appropriately.

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