Working and Learning in a Retail Team

Overview

Framework:
RQF
Level:
Entry Level 3
Unit No:
J/504/7615
Credits:
3
Guided learning hours:
30 hours

Assessment Guidance

Portfolio of Evidence

Unit Learning Outcomes

1

Be able to work as part of a retail team.

Assessment Criteria

  • 1.1
    Identify who to ask for help and information when it is needed.
  • 1.2
    Request help from others when necessary.
  • 1.3
    Respond positively to colleagues’ requests for help and information.
  • 1.4
    Provide help to colleagues without negatively affecting own performance.
  • 1.5
    Work in a safe manner, as instructed by senior colleagues.
2

Be able to learn how to carry out retail tasks.

Assessment Criteria

  • 2.1
    Describe key characteristics of an effective learner (e.g. listening carefully to instructions or observing the work of others).
  • 2.2
    Contribute to planning own learning.
  • 2.3
    Describe key aspects of the tasks to be learned.
  • 2.4
    Follow instructions to complete tasks and practise skills.
  • 2.5
    Request help to resolve problems with training.
  • 2.6
    Respond positively to feedback from others on own performance.
  • 2.7
    Outline what has been learned and where improvements are needed.