Overview

Framework:
RQF
Level:
Entry Level 3
Unit No:
Y/504/7618
Credits:
3
Guided learning hours:
30 hours

Assessment Guidance

Portfolio of Evidence

Unit Learning Outcomes

1

Know types of accident and emergency in a retail environment.

Assessment Criteria

  • 1.1
    Identify common types of accident and emergency that can arise in a retail environment.

2

Know why it is important, as a retail worker, to conduct self at work in a way that maintains health and safety.

Assessment Criteria

  • 2.1
    State how own conduct can contribute to the health and safety of self and others.
  • 2.2
    State key legal requirements for safe and healthy practice in a workplace.

3

Know about safe practice in a retail environment.

Assessment Criteria

  • 3.1
    Outline the purpose of organisational health and safety procedures in a retail setting.
  • 3.2
    State key features of safe lifting and handling.
  • 3.3
    Identify sources of help and advice on safe behaviour in a retail environment.

4

Be able to follow organisational procedures in the event of accidents and emergencies in a retail environment.

Assessment Criteria

  • 4.1
    Identify sources of help in the event of accidents and emergencies.
  • 4.2
    State who to inform if an actual or potential accident or emergency is identified.
  • 4.3
    Follow instructions given by senior staff and/or the emergency services in relation to accidents and emergencies.

5

Be able to work safely within a retail environment.

Assessment Criteria

  • 5.1
    Complete tasks in a safe manner, in line with instructions from senior staff or colleagues.