Understand how product information can be used to promote sales
Assessment Criteria
-
3.1
List common concerns a customer may have when buying a product
-
3.2
State how providing information about the product can increase its attractiveness to the customer
-
3.3
Describe the difference between the features and benefits of products
-
3.4
Identify basic rules for demonstrating products to customers
-
3.5
State where to obtain different types of product information