Handling Information in Care Settings

Overview

Framework:
RQF
Level:
Level 3
Unit No:
J/650/2115
Credits:
1
Guided learning hours:
7 hours

Assessment Guidance

Data and cyber security: learners should consider features that ensure the confidentiality, availability and integrity of information. This should include reducing data breaches, securing devices, and safe use of email wherever relevant.

Others: in this context, this refers to everyone a worker is likely to come in to contact with, including:
• individuals accessing care and support services
• carers, loved ones, family, friends of those accessing care and support services
• colleagues and peers
• managers and supervisors.

Records -the importance of keeping legible, accurate, complete and up-to-date records e.g. signed and dated, specifying individual needs and preferences, indicating any changes in condition or care needs.

Aim

The aim of the unit is to ensure that the learner understands the requirements for handling information in care settings and can demonstrate effective data handling and confidentiality requirements in practice.

Unit Learning Outcomes

1

Understand requirements for handling information in care settings.

Assessment Criteria

  • 1.1

    Summarise the main points of legal requirements, policies and codes of practice for handling information in care settings

  • 1.2

    Identify features of manual and electronic information storage systems that help ensure data and cyber security.

  • 1.3

    Explain how to support others to keep information secure.

  • 1.4

    Explain what would be considered a ‘data breach’ in the handling of information, and how to respond.

2

Be able to implement good practice in handling information.

Assessment Criteria

  • 2.1

    Ensure data security when storing and accessing information

  • 2.2

    Maintain and promote confidentiality in day-to-day communication.

  • 2.3

    Maintain records that are up to date, complete, accurate and legible.

  • 2.4

    Support audit processes in line with own role and responsibilities.