Solving Problems and Making Decisions

Overview

Framework:
RQF
Level:
Level 3
Unit No:
D/650/2159
Credits:
2
Guided learning hours:
9 hours

Aim

The purpose of the unit is to enable the learner to identify and describe a problem in the workplace and consider options to resolve this problem. The learner will implement, monitor and evaluate the chosen approach.

Unit Learning Outcomes

1

Be able to describe a problem, its nature, scope and impact.

Assessment Criteria

  • 1.1

    Describe a problem, its nature scope and impact.

2

Be able to gather and interpret information to solve a problem.

Assessment Criteria

  • 2.1

    Gather and interpret information to identify possible solutions to a problem.

  • 2.2

    Prepare a summary of the options providing facts and evidence.

3

Be able to evaluate options to make a decision.

Assessment Criteria

  • 3.1

    Apply a simple decision making technique to evaluate options to arrive at the best solution.

4

Be able to plan, monitor and review the implementation and communication of decisions.

Assessment Criteria

  • 4.1

    Plan the implementation and communication of the decision.

  • 4.2

    Describe which monitoring and review techniques could be used to evaluate outcomes.