Overview

Framework:
RQF
Level:
Level 3
Unit No:
K/650/2161
Credits:
4
Guided learning hours:
29 hours

Assessment Guidance

This unit must be assessed in accordance with Skills for Health Assessment Principles. Learning outcomes 2, 3 and 4 must be assessed in a real work environment.

Aim

This unit is aimed at those working in a wide range of settings. It provides the learner with the knowledge and skills required to support individuals during a period of change.

Unit Learning Outcomes

1

Understand reasons for and responses to change.

Assessment Criteria

  • 1.1

    Describe types of change that may occur in the course of an individual’s life.

    Individual refers to someone requiring care or support; it will usually mean the person or people supported by the learner.

  • 1.2

    Analyse factors that can make the change process a positive or a negative experience.

  • 1.3

    Describe approaches likely to enhance an individual’s capacity to manage change and experience change positively.


2

Be able to support individuals to plan how to manage or adapt to change.

Assessment Criteria

  • 2.1

    Gain valid consent to work with individuals and others to identify recent or imminent changes affecting them.

    Valid consent must be in line with agreed UK country definition.

    Others may include:

    • Team members
    • Other colleagues
    • Those who use or commission their own health or social care services
    • Families, carers and advocates

  • 2.2

    Support the individual(s) to assess the implications and likely impacts of the change identified through agreed method of communication.

  • 2.3

    Work with the individual and others to plan how to adapt to or manage the change.

  • 2.4

    Explain the importance of both practical and emotional support during a time of change.

  • 2.5

    Identify and agree roles and responsibilities for supporting a period of change.


3

Be able to support individuals to manage or adapt to change.

Assessment Criteria

  • 3.1

    Carry out agreed role and responsibilities for supporting period of change, in ways that promote active participation.

    Active participation is a way of working that recognises an individual’s right to participate in the activities and relationships of everyday life as independently as possible; the individual is regarded as an active partner in their own care or support, rather than a passive recipient.

  • 3.2

    Provide information and advice to support the individual to manage change.

  • 3.3

    Support the individual to express preferences and anxieties when going through change.

    Preferences may be based on:

    • beliefs
    • values
    • culture

  • 3.4

    Adapt support methods to take account of preferences or anxieties.

  • 3.5

    Describe how and when to seek additional expertise and advice when supporting an individual through change.


4

Be able to evaluate the support provided during a period of change.

Assessment Criteria

  • 4.1

    Agree with the individual and others how the support provided will be evaluated, and who will be involved.

  • 4.2

    Work with the individual and others to identify positive and negative aspects of a change.

  • 4.3

    Work with the individual and others to evaluate the effectiveness of methods used to support the change process.

  • 4.4

    Record and report on the effectiveness of support for the change process.