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Overview

Framework:
RQF
Level:
Level 2
Unit No:
R/505/1506
Credits:
2
Guided learning hours:
18 hours

Assessment Guidance

Portfolio of Evidence

Unit Learning Outcomes

1

Understand problems that arise in the workplace.

Assessment Criteria

  • 1.1
    Explain the main reasons that individuals encounter problems in the workplace.
  • 1.2
    Describe common types of problems that an organisation or company might need to solve.

2

Know how to use sources of help for workplace problems.

Assessment Criteria

  • 2.1
    Describe sources of help available to both individuals and to organisations to solve work-related problems.
  • 2.2
    Outline information or advice from different sources relevant to a specific workplace problem.

3

Understand how to solve workplace problems.

Assessment Criteria

  • 3.1
    Describe strategies for solving a specific workplace problem.
  • 3.2
    Describe possible solutions to a specific workplace problem.
  • 3.3
    Assess solutions to a specific problem and select those most likely to be effective, giving reasons for selection.

4

Know how to apply strategies to solve workplace problems.

Assessment Criteria

  • 4.1
    Present plans for carrying out solutions to solve specific workplace problems.

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