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Overview

Framework:
RQF
Level:
Level 2
Unit No:
A/505/2441
Credits:
2
Guided learning hours:
16 hours

Assessment Guidance

Candidates may choose to focus on children or young people in a specific age range when meeting the assessment criteria for this unit.The unit is assessed by portfolio of evidence.

Aim

This unit gives learners the opportunity to learn more about communicating effectively with parents and carers. This includes different ways of communicating and the type of information to be shared.

Unit Learning Outcomes

1

Understand the importance of effective communication with parents and carers in children’s or young people’s settings

Learning Outcome 1: Indicative Content  

The importance of effective communication with primary carers may include:

  • sharing information about the child
  • give advice and support
  • understand unexplained changes in behaviour

Examples of effective and professional practice may include:

  • providing clear and accurate information in an appropriate format for the parent
  • regular updates
  • making time to listen to the parent's concerns
  • providing relevant information about the setting

Assessment Criteria

  • 1.1
    Explain why it is important to communicate with carers and parents in a children’s or young people’s setting.
  • 1.2
    Describe effective and professional practice in communicating with parents and carers in children’s or young people’s settings.

2

Know about effective practice in sharing information with parents and carers in children’s or young people’s settings.

Learning Outcome 2: Indicative Content  

Examples of information routinely shared with parents may include:


  • settling in procedures
  • daily routines
  • accident reports
  • progress
  • general information eg closures, health issues, changes of staff

Ways of communicating with parents may include:


  • talking informally on a one-to-one basis
  • telphone call, letters and emails
  • inviting the parent for a discussion about the child's progress
  • completion of forms eg admission form

Assessment Criteria

  • 2.1
    Outline information that should be routinely shared with parents and information that needs to be shared under particular circumstances.
  • 2.2
    Describe ways of communicating information that should be routinely shared with parents and carers in children’s or young people’s settings.
  • 2.3
    Describe policies and procedures for contacting parents and carers in emergency situations in children’s or young people’s settings.

Offer this Unit

If you would like to offer this unit, you can book a meeting with us to discuss the best options.