Overview
Assessment Guidance
All Assessment Criteria must be met and assessed in line with Skills CFA Assessment Strategy.
All Assessment Criteria must be met and assessed in line with Skills CFA Assessment Strategy.
Understand the administration of statutory parking and traffic appeals.
Explain the requirements, rules and constraints of relevant legislation, codes of practice and the Data Protection Act.
Explain the grounds on which someone may appeal and on which they may file a statement of truth.
Explain the evidence needed to carry out an investigation.
Explain how to validate information for statutory parking and traffic appeals.
Explain the requirements for preparing and presenting a case summary.
Explain the preparations and codes of conduct relating to attending a hearing for statutory parking and traffic appeals.
Describe the actions needed to close a case and refund fees.
Explain who needs to be informed of the outcomes of a statutory appeal and why.
Explain the features of specialist software to process and record statutory appeals.
Explain the potential consequences of not acting within the given deadline.
Explain when and why an appeal may be referred by an adjudicator to an independent person to consider mitigation.
Explain the actions needed to reactivate the recovery process after the failure of statutory parking and traffic appeals.
Be able to prepare case evidence for statutory parking and traffic appeals.
Record the receipt of statutory appeal notifications or revocation orders.
Confirm that the information is accurate and consistent.
Notify the right person of any discrepancies.
Meet the requirements of the deadline.
Be able to investigate cases for statutory appeals.
Confirm that the information supplied is accurate, valid and reliable.
Obtain additional evidence where gaps are identified.
Refer cases beyond their own level of authority to the right person.
Make and record decisions in statutory appeal cases on the basis of the evidence provided.
Keep the adjudicator and appellant or respondent informed of progress and outcomes.
Adhere to organisational policies and procedures, and legal and ethical requirements when investigating cases for statutory appeals.
Be able to contest statutory parking and traffic appeals.
Prepare a case summary in accordance with organisational guidelines and codes of practice.
Collate, label and present documentation in the format required by the appeals service.
Respond promptly to requests for further information.
Inform everyone who needs to know of the outcomes of a statutory appeal.
Keep accurate records of information and decisions made.