Overview

Framework:
RQF
Level:
Level 3
Unit No:
R/506/1923
Credits:
6
Guided learning hours:
42 hours

Assessment Guidance

All Assessment Criteria must be met and assessed in line with Skills CFA Assessment Strategy.

Unit Learning Outcomes

1

Understand the administration of statutory parking and traffic appeals.

Assessment Criteria

  • 1.1

    Explain the requirements, rules and constraints of relevant legislation, codes of practice and the Data Protection Act.

  • 1.2

    Explain the grounds on which someone may appeal and on which they may file a statement of truth.

  • 1.3

    Explain the evidence needed to carry out an investigation.

  • 1.4

    Explain how to validate information for statutory parking and traffic appeals.

  • 1.5

    Explain the requirements for preparing and presenting a case summary.

  • 1.6

    Explain the preparations and codes of conduct relating to attending a hearing for statutory parking and traffic appeals.

  • 1.7

    Describe the actions needed to close a case and refund fees.

  • 1.8

    Explain who needs to be informed of the outcomes of a statutory appeal and why.

  • 1.9

    Explain the features of specialist software to process and record statutory appeals.

  • 1.10

    Explain the potential consequences of not acting within the given deadline.

  • 1.11

    Explain when and why an appeal may be referred by an adjudicator to an independent person to consider mitigation.

  • 1.12

    Explain the actions needed to reactivate the recovery process after the failure of statutory parking and traffic appeals.


2

Be able to prepare case evidence for statutory parking and traffic appeals.

Assessment Criteria

  • 2.1

    Record the receipt of statutory appeal notifications or revocation orders.

  • 2.2

    Confirm that the information is accurate and consistent.

  • 2.3

    Notify the right person of any discrepancies.

  • 2.4

    Meet the requirements of the deadline.


3

Be able to investigate cases for statutory appeals.

Assessment Criteria

  • 3.1

    Confirm that the information supplied is accurate, valid and reliable.

  • 3.2

    Obtain additional evidence where gaps are identified.

  • 3.3

    Refer cases beyond their own level of authority to the right person.

  • 3.4

    Make and record decisions in statutory appeal cases on the basis of the evidence provided.

  • 3.5

    Keep the adjudicator and appellant or respondent informed of progress and outcomes.

  • 3.6

    Adhere to organisational policies and procedures, and legal and ethical requirements when investigating cases for statutory appeals.


4

Be able to contest statutory parking and traffic appeals.

Assessment Criteria

  • 4.1

    Prepare a case summary in accordance with organisational guidelines and codes of practice.

  • 4.2

    Collate, label and present documentation in the format required by the appeals service.

  • 4.3

    Respond promptly to requests for further information.

  • 4.4

    Inform everyone who needs to know of the outcomes of a statutory appeal.

  • 4.5

    Keep accurate records of information and decisions made.