Overview
Assessment Guidance
All Assessment Criteria must be met and assessed in line with Skills CFA Assessment Strategy.
All Assessment Criteria must be met and assessed in line with Skills CFA Assessment Strategy.
Understand the principles underpinning the management of quality.
Analyse the principles of quality management.
Analyse the purpose and requirements of a range of quality standards.
Analyse the advantages and limitations of a range of quality techniques.
Assess how the management of quality contributes to the achievement of organisational objectives.
Be able to prepare to carry out quality audits.
Establish the quality requirements applicable to the work being audited.
Develop a plan for a quality audit.
Prepare the documentation needed to undertake a quality audit.
Specify data requirements to those who will support the audit.
Be able to conduct quality audits.
Confirm that any previously agreed actions have been implemented.
Analyse information against agreed quality criteria.
Identify instances where business processes, quality standards and/or procedures could be improved.
Agree actions and timescales that will remedy non-conformance or non-compliance.