Overview

Framework:
RQF
Level:
Level 4
Unit No:
T/506/1994
Credits:
3
Guided learning hours:
21 hours

Assessment Guidance

All Assessment Criteria must be met and assessed in line with Skills CFA Assessment Strategy.

Unit Learning Outcomes

1

Understand the principles underpinning the management of quality.

Assessment Criteria

  • 1.1

    Analyse the principles of quality management.

  • 1.2

    Analyse the purpose and requirements of a range of quality standards.

  • 1.3

    Analyse the advantages and limitations of a range of quality techniques.

  • 1.4

    Assess how the management of quality contributes to the achievement of organisational objectives.


2

Be able to prepare to carry out quality audits.

Assessment Criteria

  • 2.1

    Establish the quality requirements applicable to the work being audited.

  • 2.2

    Develop a plan for a quality audit.

  • 2.3

    Prepare the documentation needed to undertake a quality audit.

  • 2.4

    Specify data requirements to those who will support the audit.


3

Be able to conduct quality audits.

Assessment Criteria

  • 3.1

    Confirm that any previously agreed actions have been implemented.

  • 3.2

    Analyse information against agreed quality criteria.

  • 3.3

    Identify instances where business processes, quality standards and/or procedures could be improved.

  • 3.4

    Agree actions and timescales that will remedy non-conformance or non-compliance.