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Overview

Framework:
RQF
Level:
Level 2
Unit No:
R/503/5659
Credits:
4
Guided learning hours:
22 hours

Assessment Guidance

Workplace assessment of occupational competence is required. This must be carried out in line with the guidance available from the Learning Provider’s section of Skillsmart Retail’s website (www.skillsmartretail.com). The guidance consists of: Assessment Principles; a booklet containing assessment guidance for each unit; and a list of some agreed equivalences between previous and current versions of units.

Unit Learning Outcomes

1

Understand the importance of preparing for expected deliveries.

Assessment Criteria

  • 1.1

    Explain why it is necessary to prepare thoroughly to receive deliveries.

  • 1.2

    Explain why any shortage of storage space needs to be reported promptly.

  • 1.3

    Explain why accurate, complete and up-to-date records are needed for deliveries.

  • 1.4

    Explain how adequate preparation helps to ensure that the health and safety requirements relating to deliveries are met.


2

Understand own responsibility for handling goods and materials.

Assessment Criteria

  • 2.1

    Explain the importance of handling goods and materials safely, hygienically and in ways that protect them from damage.


3

Be able to prepare to receive deliveries in a retail environment.

Assessment Criteria

  • 3.1

    Identify:

    • the quantity of the items expected
    • the nature of the items expected
    • the storage space needed

  • 3.2

    Perform checks to ensure that enough storage space is available for expected deliveries.

  • 3.3

    Identify the person to report any shortage of storage space to.

  • 3.4

    Perform checks to ensure that the receiving area is clean, tidy and free from obstructions and hazards.

  • 3.5

    Perform checks to ensure that the necessary handling equipment is available and is in good working order.

  • 3.6

    Perform checks to ensure that the relevant records are complete, accurate and up to date.


4

Be able to receive deliveries into storage in a retail environment.

Assessment Criteria

  • 4.1

    Perform checks to ensure that the type, quantity and quality of items delivered are acceptable.

  • 4.2

    Describe how to refuse faulty deliveries, including how to record these and who needs to know about them.

  • 4.3

    Use methods that are safe, hygienic and protect the items from damage to check deliveries.

  • 4.4

    Allow deliveries to be off-loaded only into the designated areas.

  • 4.5

    Update stock control systems in line with organisational procedures.

  • 4.6

    Follow legal and organisational requirements for maintaining security and safety while receiving deliveries.


Offer this Unit

If you would like to offer this unit, you can book a meeting with us to discuss the best options.