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Overview

Framework:
RQF
Level:
Level 3
Unit No:
M/502/5818
Credits:
3
Guided learning hours:
15 hours

Assessment Guidance

None specified.

Unit Learning Outcomes

1

Know the range of security risks faced by a retail business.

Assessment Criteria

  • 1.1

    Define the security risks faced by a retail business and distinguish between external and internal threats to security.

  • 1.2

    Explain how and why losses can occur in a retail business as a result of crime.


2

Understand the effect which crime has on a retail business and its staff.

Assessment Criteria

  • 2.1

    Explain the implications of criminal loss to retail businesses.

  • 2.2

    Explain the role of management and other staff in maintaining the security of a retail business.


3

Understand the loss prevention procedures used in a retail business.

Assessment Criteria

  • 3.1

    Explain the main ways in which retail businesses use technology to prevent loss.

  • 3.2

    Explain how stock control procedures are used to prevent loss.

  • 3.3

    Explain how routine stocktaking helps to prevent loss.


4

Know how security incidents should be dealt with.

Assessment Criteria

  • 4.1

    Explain how to apprehend individuals suspected of fraud in accordance with relevant legislation.

  • 4.2

    Explain how to apprehend individuals suspected of theft in accordance with relevant legislation.

  • 4.3

    Explain common procedures for carrying out searches when theft is suspected.

  • 4.4

    Describe common types of situations where threatening and violent behaviour from customers may occur in a retail business.

  • 4.5

    Explain the techniques for controlling threatening and violent behaviour and explain why these techniques are effective.


5

Know how to carry out an assessment of security risk.

Assessment Criteria

  • 5.1

    Explain why it is necessary to assess security risks in a retail business.

  • 5.2

    Describe the key stages in the risk assessment process.

  • 5.3

    Explain why it is important to identify breaches in security and deal with them promptly.


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