Know current legislation relating to the sale and purchase of age-restricted products.
Describe reasons why the law restricts the sale of certain products.
Identify which products are age-restricted by law.
Identify the legal age-restrictions which apply to the sale of certain products.
Identify the legal penalties for employers, employees and customers which apply to the unlawful sale and purchase of age-restricted products.
Know how to prevent unlawful sales of age-restricted products.
Describe procedures for challenging for proof-of-age documentation.
Describe how to refuse the sale of age-restricted products to minimise the risk of conflict.
Describe how to manage conflict arising out of challenges and refusals.
Describe the benefits of recording admission and sales refusals.