Consumer Protection within the Travel and Tourism Industry

This unit is expiring
The expiry date of this unit is 31/07/2027.

Overview

Framework:
Access to HE
Level:
Level 3
Unit No:
QU018163
Credits:
3
Guided learning hours:
Not available

Qualification Grading Type

Graded

Grade Descriptors

  • GD1-Understanding the subject
  • GD2-Application of knowledge
  • GD7-Quality

Unit Learning Outcomes

1

Understand the contractual approach to consumer protection within the travel and tourism sector.

.

Assessment Criteria

  • 1.1

    Evaluate the application of contract law in the consumer field related to the travel and tourism sector.

2

Understand the statutory civil law protection of consumers.

Assessment Criteria

  • 2.1

    Evaluate how the main statutory protection of consumers who buy goods and services applies within the travel and tourism industry.

  • 2.2

    Apply knowledge of statutory protection to problem situations within the travel and tourism sector.

3

Understand methods outside of contract law that give remedies to consumers under specific circumstances.

Assessment Criteria

  • 3.1
    Clearly identify the main situations when negligence and "product liability" apply.
  • 3.2

    Apply knowledge of these methods to problem situations within the travel and tourism sector.

4

Understand the role of criminal law in consumer protection.

Assessment Criteria

  • 4.1
    Evaluate the function of criminal law in consumer protection.
  • 4.2

    Apply knowledge of the main statutory provision to a given problem situation within the travel and tourism sector.