Communicating with Parents and Carers in Children’s or Young People’s Settings Level 2 - K/615/9253

Assessment Guidance

Candidates may choose to focus on children or young people in a specific age range when meeting the assessment criteria for this unit.The unit is assessed by portfolio of evidence.

Aim

This unit gives learners the opportunity to learn more about communicating effectively with parents and carers. This includes different ways of communicating and the type of information to be shared.

Unit Learning Outcomes

Understand the importance of effective communication with parents and carers in children’s or young people’s settings.

The importance of effective communication with primary carers may include:

sharing information about the child
give advice and support
understand unexplained changes in behaviour.

Examples of effective and professional practice may include:

providing clear and accurate information in an appropriate format for the parent
regular updates
making time to listen to the parent's concerns
providing relevant information about the setting.

Assessment Criteria

1.1

Explain why it is important to communicate with carers and parents in a children’s or young people’s setting.
1.2

Describe effective and professional practice in communicating with parents and carers in children’s or young people’s settings.

Know about effective practice in sharing information with parents and carers in children’s or young people’s settings.

Examples of information routinely shared with parents may include:

settling in procedures
daily routines
accident reports
progress
general information e.g. closures, health issues, changes of staff.

Ways of communicating with parents may include:

talking informally on a one-to-one basis
telephone call, letters and emails
inviting the parent for a discussion about the child's progress
completion of forms e.g. admission form.

Assessment Criteria

2.1

Outline information that should be routinely shared with parents and information that needs to be shared under particular circumstances.
2.2

Describe ways of communicating information that should be routinely shared with parents and carers in children’s or young people’s settings.
2.3

Describe policies and procedures for contacting parents and carers in emergency situations in children’s or young people’s settings.

Communicating with Parents and Carers in Children’s or Young People’s Settings

Overview

Assessment Guidance

Aim

Unit Learning Outcomes

Assessment Criteria

Assessment Criteria

Offer our Qualifications

Learners and students

Awarding learners in summer 2020