Overview

Framework:
RQF
Level:
Level 1
Unit No:
T/506/1736
Credits:
3
Guided learning hours:
27 hours

Assessment Guidance

Portfolio of Evidence

Unit Learning Outcomes

1

Understand emotions and emotional reactions.

Assessment Criteria

  • 1.1
    Identify emotions that people feel.
  • 1.2
    Outline triggers that can make people react emotionally.
  • 1.3
    Identify ways that people display their emotional reaction.
  • 1.4
    Give examples of situations that could benefit from different reactions.

2

Understand the physiological reactions to emotions.

Assessment Criteria

  • 2.1
    Identify how the body reacts when emotional.

3

Understand strategies for dealing with emotions.

Assessment Criteria

  • 3.1
    Outline strategies for dealing with emotions.
  • 3.2
    Outline strategies that could diffuse or resolve an emotional situation.
  • 3.3
    Give an example of an appropriate strategy to negotiate a solution to an emotional issue.

4

Understand which emotional reactions are justified.

Assessment Criteria

  • 4.1
    Give examples where being emotional can be justified.
  • 4.2
    Give examples of when emotional reactions cannot be justified.
  • 4.3
    Outline a positive and negative emotional response to given situations.