Developing own Interpersonal Skills

Overview

Framework:
RQF
Level:
Level 1
Unit No:
D/504/8429
Credits:
3
Guided learning hours:
27 hours

Assessment Guidance

n/a

Unit Learning Outcomes

1

Be able to identify own skills.

Assessment Criteria

  • 1.1
    Outline own strengths and weaknesses.
2

Understand the need for time management.

Assessment Criteria

  • 2.1
    Outline why managing own time is important.
  • 2.2
    Identify ways of improving own time management.
3

Be able to recognise signs of stress.

Assessment Criteria

  • 3.1
    Identify signs and symptoms of stress in self and others.
4

Be able to recognise different types of criticism.

Assessment Criteria

  • 4.1
    Outline the difference between constructive and destructive criticism.
5

Be able to recognise confident behaviour in self and others.

Assessment Criteria

  • 5.1
    Outline real situations which illustrate confident behaviour.
6

Know what is meant by non-verbal communication.

Assessment Criteria

  • 6.1
    Identify different examples of non-verbal communication.
7

Know the difference between aggressive, passive and assertive behaviour.

Assessment Criteria

  • 7.1
    Outline examples of aggressive, passive and assertive behaviour.