Understanding Mediation

Overview

Framework:
RQF
Level:
Level 2
Unit No:
A/505/5100
Credits:
3
Guided learning hours:
24 hours

Assessment Guidance

N/A

Unit Learning Outcomes

1

Understand mediation and its role in conflict resolution.

Assessment Criteria

  • 1.1
    Describe the mediation process.
  • 1.2
    Describe the purpose of mediation in conflict resolution.
2

Understand the role of a mediator.

Assessment Criteria

  • 2.1
    Describe the role of a mediator.
  • 2.2
    Describe the skills and qualities required by a mediator.
  • 2.3
    Assess own suitability to undertake the role of mediator.
3

Understand the mediation process in practice.

Assessment Criteria

  • 3.1
    Give examples of conflict resolutions.
  • 3.2
    Identify which are appropriate for mediation and why.
4

Understand the underlying principles of mediation.

Assessment Criteria

  • 4.1
    Describe the underlying principles of mediation.
  • 4.2
    Outline their importance in a mediation context.