The focus of the assessment for this unit is on negotiation skills. However, it is expected that the underpinning teaching and learning will help develop learners’ understanding of
• the importance of making own case clearly and listening carefully to the views of others
• the need for compromise in most negotiation situations.
To help learners develop the ability to use negotiation skills as a means of reaching agreement in work or social situations.
Unit Learning Outcomes
Be able to communicate own position.
Clearly outline own views and desired outcomes in relation to a specific situation.
Offer a clear rationale for own position.
Respond positively to questions or challenges from others about own position.
Be able to discuss the position of others.
Actively listen to opposing standpoints of other party or parties in relation to a specific situation.
Seek clarification from others on their views.
Question and challenge the position of others in a constructive manner.
Be able to suggest ways forward at the end of a negotiation process.
Propose possible solutions, relevant to a specific situation, taking into account the viewpoints of all involved, including an element of compromise, where appropriate.