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Overview

Framework:
RQF
Level:
Entry Level 3
Unit No:
K/617/4108
Credits:
3
Guided learning hours:
30 hours

Assessment Guidance

The focus of the assessment for this unit is on negotiation skills. However, it is expected that the underpinning teaching and learning will help develop learners’ awareness of

• when negotiation may be necessary
• ways to compromise.

Aim

To help learners develop the ability to use negotiation skills as a means of reaching agreement in work or social situations.

Unit Learning Outcomes

1

Be able to communicate own wants, needs and views to others.

Assessment Criteria

  • 1.1

    State own wants, needs and/or views in relation to a specific situation.

  • 1.2

    Give reasons for own wants, needs and/or views.


2

Be able to respond to the objections or queries of others.

Assessment Criteria

  • 2.1

    Give answers which clarify wants, needs, and/or views, or reasons for these, when challenged by others.


3

Be able to discuss the wants, needs or views of others.

Assessment Criteria

  • 3.1

    Actively listen to opposing standpoints of other party or parties in relation to a specific situation.

  • 3.2

    State where they agree and disagree with others, giving reasons


4

Be able to suggest ways forward at the end of a negotiation process.

Assessment Criteria

  • 4.1

    Identify possible solutions, relevant to a specific situation, which take into account the wishes and views of others as well as their own.