Solving Work-Related Problems

Overview

Framework:
RQF
Level:
Level 2
Unit No:
H/617/4141
Credits:
2
Guided learning hours:
16 hours

Assessment Guidance

The focus of the assessment for this unit is on problem-solving skills. However, it is expected that the underpinning teaching and learning will help develop learners’ knowledge and understanding of

• different types and causes of workplace problem and their impact on organisations
• sources of help in solving problems relating to work, including those available to both individuals and organisations
• problem-solving strategies.

Aim

To help learners develop the skills they need to tackle problems relating to work.

Unit Learning Outcomes

1

Be able to use sources of help for a work-related problem.

Assessment Criteria

  • 1.1

    Gather appropriate information or advice from different sources to help solve a specific work-related problem.

2

Be able to solve a work-related problem.

Assessment Criteria

  • 2.1

    Assess a range of potential solutions, applying appropriate problem-solving strategies.

  • 2.2

    Select a specific solution, justifying why this one is the most likely to prove effective. 

3

Understand how to apply a strategy to solve a work-related problem.

Assessment Criteria

  • 3.1

    Present clear action plan, including tasks and timelines, for implementing chosen solution to a specific work-related problem