The focus of the assessment for this unit is on problem-solving skills. However, it is expected that the underpinning teaching and learning will help develop learners’ awareness of
• common types of workplace problem
• sources of help in solving problems relating to work.
To help learners develop the skills they need to tackle problems relating to work.
Unit Learning Outcomes
Be able to select solutions to a work-related problem or issue.
Identify possible solutions to a particular problem or issue affecting self, using own experience and ideas and/or given sources of help, support and guidance.
Select an appropriate solution to the problem or issue.
Be able to apply a strategy to address a work-related problem or issue.
Take appropriate steps to address a straightforward work-related problem affecting self, once a particular solution has been chosen.