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Overview

Framework:
RQF
Level:
Entry Level 3
Unit No:
M/617/4143
Credits:
2
Guided learning hours:
20 hours

Assessment Guidance

The focus of the assessment for this unit is on problem-solving skills. However, it is expected that the underpinning teaching and learning will help develop learners’ awareness of

• common types of workplace problem
• sources of help in solving problems relating to work.

Aim

To help learners develop the skills they need to tackle problems relating to work.

Unit Learning Outcomes

1

Be able to select solutions to a work-related problem or issue.

Assessment Criteria

  • 1.1

    Identify possible solutions to a particular problem or issue affecting self, using own experience and ideas and/or given sources of help, support and guidance.

  • 1.2

    Select an appropriate solution to the problem or issue. 


2

Be able to apply a strategy to address a work-related problem or issue.

Assessment Criteria

  • 2.1

    Take appropriate steps to address a straightforward work-related problem affecting self, once a particular solution has been chosen.