The focus of the assessment for this unit is on the skills required to work with colleagues. However, it is expected that the underpinning teaching and learning will help develop learners’ understanding of:
• interdependencies between people in the workplace
• the effects of one person’s behaviour on others and the impact on workplace effectiveness
• how relationships and interactions with peers may differ from those with a manager.
To give learners the skills to work effectively with colleagues in the workplace.