Level 1
Unit No:
Guided learning hours:
30 hours

Assessment Guidance

Portfolio of Evidence


To equip learners with the digital skills that will be useful to them in a work context, including handling information, creating and editing digital content, and communicating using digital skills. Learners will also learn how to operate safely and responsibly online or when using digital devices, and how to solve common technical problems for themselves.

Unit Learning Outcomes


Be able to use digital skills to handle work-related information.

Assessment Criteria

  • 1.1

    Find current, relevant and reliable information required for work-related tasks.

  • 1.2

    Organise files and folders efficiently.


Be able to create and edit digital content for work-related purposes.

Assessment Criteria

  • 2.1

    Create and save documents and sound, image or video files, as appropriate to the work context, following workplace conventions for format and layout.

  • 2.2

    Use different applications to enter, edit, format, enhance and save work-related information including text, numerical data, graphics and images as appropriate to the task.


Be able to use digital skills to communicate in a work context.

Assessment Criteria

  • 3.1

    Use appropriate modes of online communication in a work context, suitable for different audiences and purposes.


Be able to work online and use digital devices safely and responsibly in a work context.

Assessment Criteria

  • 4.1

    Identify online risks and threats and ways that an organisation can protect themselves from these.

  • 4.2

    Follow workplace guidelines for safe and responsible use of devices and the internet, including for handling and storing personal or sensitive data, private or personal use of ICT and social media, protecting own health and wellbeing.


Be able to identify and solve technical problems.

Assessment Criteria

  • 5.1

    Identify and apply solutions to common technical problems, drawing on appropriate sources of help when needed.