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Overview

Framework:
RQF
Level:
Entry Level 2
Unit No:
H/617/5094
Credits:
2
Guided learning hours:
20 hours

Aim

To ensure that learners are able to present and conduct themselves in an appropriate manner in the workplace.

Unit Learning Outcomes

1.

Present self appropriately in a work setting.

Assessment Criteria

  • 1.1

    Follow agreed guidelines for presentation in a specific work setting in relation to:

    • cleanliness and tidiness
    • clothing.

2.

Conduct self appropriately in a work setting.

Assessment Criteria

  • 2.1

    Attend work setting as agreed, except in exceptional circumstances such as illness.

  • 2.2

    Turn up on time (e.g. at beginning of shift and after breaks).

  • 2.3

    Follow agreed guidelines for conduct in a specific work setting when:

    • carrying out tasks
    • interacting with colleagues and/or customers.