Overview

Framework:
RQF
Level:
Entry Level 2
Unit No:
H/617/5094
Credits:
2
Guided learning hours:
20 hours

Aim

To ensure that learners are able to present and conduct themselves in an appropriate manner in the workplace.

For the full unit details, please download the latest version of the qualification specification. This is available for download on the relevant qualifications page.

Unit Learning Outcomes

To view the assessment criteria and any additional content, please expand the relevant learning outcome below.

1. — Present self appropriately in a work setting.

Assessment Criteria

  • 1.1

    Follow agreed guidelines for presentation in a specific work setting in relation to:

    • cleanliness and tidiness
    • clothing.
2. — Conduct self appropriately in a work setting.

Assessment Criteria

  • 2.1

    Attend work setting as agreed, except in exceptional circumstances such as illness.

  • 2.2

    Turn up on time (e.g. at beginning of shift and after breaks).

  • 2.3

    Follow agreed guidelines for conduct in a specific work setting when:

    • carrying out tasks
    • interacting with colleagues and/or customers.