Working in Public Services

Overview

Framework:
RQF
Level:
Level 2
Unit No:
L/506/3315
Credits:
3
Guided learning hours:
27 hours

Assessment Guidance

Portfolio of Evidence

For the full unit details, please download the latest version of the qualification specification. This is available for download on the relevant qualifications page.

Unit Learning Outcomes

To view the assessment criteria and any additional content, please expand the relevant learning outcome below.

1 — Know about the public services sector.

Assessment Criteria

  • 1.1
    Describe the main uniformed and non-uniformed public services.
  • 1.2
    Describe the functions of different uniformed and non-uniformed public services.
  • 1.3
    Explain the contribution of public services to society.
2 — Know about working in a specific public service.

Assessment Criteria

  • 2.1
    Describe the different job roles within a specific public service, including conditions of service.
  • 2.2
    Outline the staff structure within a specific public services context, the roles and responsibilities of different staff within the structure and the inter-relationship between different roles.
  • 2.3
    Describe the key values, principles or codes of practice relevant to a specific public service.