Employability and Enterprise
Agriculture, Environment & Animal Care
Qualifications
Vocational Qualifications
Catering, Hospitality & Leisure
Qualifications
Vocational Qualifications
Childcare & Education
Construction, Engineering & Manufacturing
Education & Training
Qualifications
Professional Development
English & Maths
Essential Digital Skills
Qualifications
Digital Qualifications
Sample Assessments
Essential Digital Skills
17 Aug 2020
Hair & Beauty
Qualifications
Vocational Qualifications
Health, Science & Social Care
Life Skills & Progression
Qualifications
Digital Qualifications
Personal & Social Development
Public & Protective Services
Qualifications
Access to HE
Vocational Qualifications
Safeguarding & Wellbeing
Sales, Marketing & Retail
Supporting SEND
Qualifications
Personal & Social Development
Professional Development
Transport & Logistics
Qualifications
Access to HE
Vocational Qualifications

Overview

Framework:
RQF
Level:
Level 1
Unit No:
A/506/3830
Credits:
2
Guided learning hours:
18 hours

Assessment Guidance

Portfolio of Evidence

Unit Learning Outcomes

1

Understand problems that arise in the workplace.

Assessment Criteria

  • 1.1
    Describe common problems that arise for individuals at work.
  • 1.2
    Outline the main causes of problems that arise at work.

2

Know how to use sources of help for workplace problems.

Assessment Criteria

  • 2.1
    Identify sources of help appropriate to a particular problem.
  • 2.2
    Present information and/or advice for a workplace problem from sources of help.

3

Know how to solve workplace problems.

Assessment Criteria

  • 3.1
    Outline problem-solving strategies.
  • 3.2
    Suggest solutions to a workplace problem which draw on own previous experience or that of others.
  • 3.3
    Suggest solutions to a workplace problem which draw on information/advice gained from sources of help.
  • 3.4
    Select a problem-solving strategy to solve a workplace problem from possibilities identified.
  • 3.5
    Outline reasons for choosing a specific problem-solving strategy.

4

Know how to apply a strategy to solve a workplace problem.

Assessment Criteria

  • 4.1
    Describe how to problem-solving strategy selected will be put into practice in relation to a particular workplace problem.

Offer our Qualifications

If you would like to teach our qualifications to your learners, submit an enquiry to discuss the best options.

Learners and students

Your questions answered

Learner Info