Using Counselling Skills to Help Others

Overview

Framework:
RQF
Level:
Level 1
Unit No:
Y/506/4760
Credits:
3
Guided learning hours:
24 hours

Assessment Guidance

Portfolio of Evidence

For the full unit details, please download the latest version of the qualification specification. This is available for download on the relevant qualifications page.

Unit Learning Outcomes

To view the assessment criteria and any additional content, please expand the relevant learning outcome below.

1 — Be able to demonstrate empathy when using counselling skills.

Assessment Criteria

  • 1.1
    Show empathy when using counselling skills with others.
2 — Be able to observe boundaries when using counselling skills.

Assessment Criteria

  • 2.1
    Observe appropriate boundaries when using counselling skills, including in relation to verbal communication, body language and time-keeping.
3 — Be able to apply counselling skills when helping others.

Assessment Criteria

  • 3.1
    Apply appropriate active listening skills.
  • 3.2
    Recognise and respond appropriately to different emotions displayed.
  • 3.3
    Manage own emotions and prejudices so that they do not adversely affect the person being helped.