Using Counselling Skills to Help Others

Overview

Framework:
RQF
Level:
Level 1
Unit No:
Y/506/4760
Credits:
3
Guided learning hours:
24 hours

Assessment Guidance

Portfolio of Evidence

Unit Learning Outcomes

1

Be able to demonstrate empathy when using counselling skills.

Assessment Criteria

  • 1.1
    Show empathy when using counselling skills with others.
2

Be able to observe boundaries when using counselling skills.

Assessment Criteria

  • 2.1
    Observe appropriate boundaries when using counselling skills, including in relation to verbal communication, body language and time-keeping.
3

Be able to apply counselling skills when helping others.

Assessment Criteria

  • 3.1
    Apply appropriate active listening skills.
  • 3.2
    Recognise and respond appropriately to different emotions displayed.
  • 3.3
    Manage own emotions and prejudices so that they do not adversely affect the person being helped.