Supporting, Developing and Managing Volunteers

Overview

Framework:
RQF
Level:
Level 3
Unit No:
Y/506/5875
Credits:
1
Guided learning hours:
6 hours

Assessment Guidance

Portfolio of Evidence

Unit Learning Outcomes

1

Understand support for volunteers.

Assessment Criteria

  • 1.1
    Explain how organisations can support their volunteers effectively.
  • 1.2
    Explain how supporting volunteers aids retention.
2

Understand development for volunteers.

Assessment Criteria

  • 2.1
    Explain how organisations can provide effective learning and skills development for volunteers.
  • 2.2
    Explain how developing volunteers benefits the individuals and the organisation.
3

Understand how to manage volunteers.

Assessment Criteria

  • 3.1
    Explain how organisations manage volunteers effectively, including in relation to
    a) motivating
    b) supervising
    c) reviewing performance
    d) resolving conflict.