Understanding Intercultural Communication in French

Overview

Framework:
RQF
Level:
Level 1
Unit No:
R/505/2767
Credits:
1
Guided learning hours:
9 hours

Assessment Guidance

Portfolio of Evidence

Unit Learning Outcomes

1

Understand the importance of different cultural conventions and their effect on communication in the workplace and social situations.

Assessment Criteria

  • 1.1
    Identify similarities and differences in
    (a) the use of language
    (b) the tone of voice
    (c) body language
    (d) gesture
    (e) what is considered polite.
  • 1.2
    Give 3 examples of potential misunderstandings which could affect communication.
  • 1.3
    Identify ways to minimise misunderstanding when communicating with people from different communities and cultures.