Handling Payment in a Retail Situation

Overview

Framework:
RQF
Level:
Entry Level 3
Unit No:
D/618/3467
Credits:
3
Guided learning hours:
30 hours

Assessment Guidance

Portfolio of Evidence

Unit Learning Outcomes

1

Know how to handle payments securely and accurately in a sales situation.

Assessment Criteria

  • 1.1

    List the different ways that customers can pay.

  • 1.2

    State how to handle different types of payments securely and accurately.

  • 1.3

    Give reasons why it is important to keep cash secure.

  • 1.4

    State why it is important to be accurate when handling payments.

2

Be able to take a cash payment.

Assessment Criteria

  • 2.1

    Request the right amount from a customer.

  • 2.2

    Check money handed over by customer.

  • 2.3

    Provide the right change.

  • 2.4

    Store the money safely.

3

Be able to take a non-cash payment.

Assessment Criteria

  • 3.1

    Request the right amount from a customer.

  • 3.2

    Follow given procedures or instructions to process the payment.

4

Be able to calculate takings.

Assessment Criteria

  • 4.1

    Identify a secure setting in which to count takings.

  • 4.2

    Calculate takings accurately, including deduction of a float, where appropriate.