Handling Payment in a Retail Situation

Overview

Framework:
RQF
Level:
Entry Level 3
Unit No:
D/618/3467
Credits:
3
Guided learning hours:
30 hours

Assessment Guidance

Portfolio of Evidence

For the full unit details, please download the latest version of the qualification specification. This is available for download on the relevant qualifications page.

Unit Learning Outcomes

To view the assessment criteria and any additional content, please expand the relevant learning outcome below.

1 — Know how to handle payments securely and accurately in a sales situation.

Assessment Criteria

  • 1.1

    List the different ways that customers can pay.

  • 1.2

    State how to handle different types of payments securely and accurately.

  • 1.3

    Give reasons why it is important to keep cash secure.

  • 1.4

    State why it is important to be accurate when handling payments.

2 — Be able to take a cash payment.

Assessment Criteria

  • 2.1

    Request the right amount from a customer.

  • 2.2

    Check money handed over by customer.

  • 2.3

    Provide the right change.

  • 2.4

    Store the money safely.

3 — Be able to take a non-cash payment.

Assessment Criteria

  • 3.1

    Request the right amount from a customer.

  • 3.2

    Follow given procedures or instructions to process the payment.

4 — Be able to calculate takings.

Assessment Criteria

  • 4.1

    Identify a secure setting in which to count takings.

  • 4.2

    Calculate takings accurately, including deduction of a float, where appropriate.