Overview

Framework:
RQF
Level:
Entry Level 3
Unit No:
J/618/3513
Credits:
3
Guided learning hours:
30 hours

For the full unit details, please download the latest version of the qualification specification. This is available for download on the relevant qualifications page.

Unit Learning Outcomes

To view the assessment criteria and any additional content, please expand the relevant learning outcome below.

1. — Know why effective communication in different care settings is important.

Assessment Criteria

  • 1.1

    Give reasons why it is important for carers to communicate clearly.

2. — Know about different communication methods used in care settings.

Assessment Criteria

  • 2.1

    Give examples of different forms of communication, including ways other than speaking or writing.

3. — Know about effective ways for a carer to communicate with individuals in different settings.

Assessment Criteria