Person-Centred Approaches in Health and Social Care

Overview

Framework:
RQF
Level:
Level 2
Unit No:
Y/618/3791
Credits:
3
Guided learning hours:
24 hours

Assessment Guidance

Portfolio of Evidence

Aim

This unit explores the concept of a person-centred approach to care and the importance of using this approach when supporting users of health and social care services. It also considers the benefits of using such an approach to encourage people to take risks, challenge decisions and share opinions about the care they receive

Unit Learning Outcomes

1

Understand the concept and importance of person-centred care.

Assessment Criteria

  • 1.1

    Outline the core values underpinning person-centred care.

    1.1: Core values, for example:

    • respect and dignity
    • individuality
    • choice and control
    • independence
    • rights
    • partnership
    • inclusion

  • 1.2

    Explain why it is important to embed the core values of person-centred care in health and social care practice.

    1.2: Why it is important to embed the core values, for example:

    • improves quality of care
    • promotes dignity and respect
    • builds trust and relationships
    • enhances wellbeing
    • encourages independence
    • reduces risks
    • meets legal and ethical standards

2

Know about person-centred approaches in health and social care.

Assessment Criteria

  • 2.1

    Describe how person-centred approaches are used in planning, delivering and reviewing an individual’s care.

    2.1: How person-centred approaches are used, for example:

    • planning care:

    1. involving the individual in identifying their needs, goals, and preferences
    2. creating personalised care plans that reflect the individual’s wishes, routines, and cultural values

    • delivering care:
    1. providing tailored support that respects the individual's choices and preferences
    2. empowering individuals to take an active role in their care
    • reviewing care:

    1. regularly assessing and updating care plans with the individual
    2. reflecting on what is working well and what needs to change

  • 2.2

    Explain how person-centred approaches can be used to support an individual to express their preferences, make choices, take risks and challenge decisions.

    2.2: How person-centred approaches can be used, for example:

    • expressing preferences:

    1. using open questions and active listening to understand the individual’s wishes

    • making choices:

    1. offering clear information about the options available

    • taking risks:

    1. balancing risks with the individual’s right to independence and choice

    • challenging decisions:

    1. encouraging individuals to ask questions and voice concerns about their care

3

Understand the dilemmas and conflicts that occur in person-centred planning.

Assessment Criteria

  • 3.1

    Give an example of difficulties that might occur in person-centred planning in a specific health or social care setting.

    3.1: Difficulties that might occur in person-centred planning, for example:

    • in a residential care home, a resident wants to eat unhealthy foods despite having a medical condition that requires a controlled diet, for example, diabetes
  • 3.2

    Describe how the Mental Capacity Act informs person-centred care.

    3.2: How the Mental Capacity Act Informs person-centred care, for example:

    • ensures care plans are based on the individual’s ability to make decisions
    • promotes empowerment by supporting individuals to take part in decisions about their care
    • guides practitioners in making decisions that respect the individual’s rights while safeguarding their well-being