Overview

Framework:
RQF
Level:
Level 3
Unit No:
Y/618/5217
Credits:
6
Guided learning hours:
42 hours

Aim

Learners will understand network management functions and the tools and technologies required to manage networks. They will develop skills in interrogating a network to identify network assets and configure and carry out routine network management activities.

Unit Learning Outcomes

1

Understand network management tools and technologies.

Network technologies: operating systems, protocols, layout, devices.

Networking operating systems: examples e.g. Windows, Linux.

Networking protocols: e.g. SNMPv3, ICMP.

Layout: cabling, topologies, wireless.

Network devices: servers, workstations, interconnection devices, network cards, vendor specific hardware.

Networking tools: purpose e.g. fault management, performance management, specific examples of tools e.g. HP Openview, Cisco Works, Wireshark, using system software e.g. to find network assets.

Emerging technologies: e.g. more automated networks, AI and machine learning (autonomous networks), optical networking, cognitive radio, 5G, Wi-Fi 6 (802.11ax), SD-WAN standard.

Impact of emerging technologies: enhanced capabilities e.g. faster, greater storage capacity, improved control, new work methods e.g. mobile working, home working, web centric applications, ease of use.

Assessment Criteria

  • 1.1

    Explain network technologies and tools.

  • 1.2

    Evaluate the impact of emerging network technologies.


2

Understand network management functions.

Network management functions: configuration, fault management, account management, performance variables e.g. network throughput, user response times, line utilisation.

Other activities: planning, designing, installing, network operations e.g. security, data logging, checking performance and traffic, reporting.

Assessment Criteria

  • 2.1

    Explain the functions of network management.

  • 2.2

    Explain routine network performance management activities.


3

Be able to carry out network management activities.

Regular maintenance activities: e.g. backup and restore files, user account creation and deletion, design and develop login scripts, virus scans, file cleanup.

Tools: to manage performance or fault finding e.g. SNMP, HP Openview.

Documentation: work logs, log resources used, system testing.

Configuration options: user accounts location, choosing server and setting rights, drive mappings, virus scanning options.

Security features: VPN access, firewall management, access control lists, device hardening, continuous policy review, forensic analysis, user rights.

Security policies and procedures: periodically review user access and rights, penetration testing, security audits, review firewall and access control list policies.

Assessment Criteria

  • 3.1

    Interrogate a network to identify the network assets and their configuration.

  • 3.2

    Carry out routine network management activities to meet requirements.

  • 3.3

    Keep accurate records of network management tasks.

  • 3.4

    Design a network security policy for a small organisation.