Coaching Skills

Overview

Framework:
RQF
Level:
Level 4
Unit No:
H/506/6401
Credits:
6
Guided learning hours:
24 hours

Assessment Guidance

Portfolio of Evidence

For the full unit details, please download the latest version of the qualification specification. This is available for download on the relevant qualifications page.

Unit Learning Outcomes

To view the assessment criteria and any additional content, please expand the relevant learning outcome below.

1 — Understand the role and responsibilities of a coach.

Assessment Criteria

  • 1.1

    Critically compare the role of the coach with other forms of support (eg mentoring or counselling).

  • 1.2

    Summarise the values, attitudes, behaviours and skills required to offer effective coaching.

  • 1.3

    Explain the boundaries of the coaching role and how to act when these boundaries are reached.

  • 1.4

    Analyse the impact of relevant legislation, guidelines and organisational policies and procedures on coaching practice

  • 1.5

    Summarise one or more coaching models that they plan to apply in practice.

2 — Be able to establish a coaching relationship.

Assessment Criteria

  • 2.1

    Create an environment in which effective coaching can take place.

  • 2.2

    Establish a rapport with the person being coached which enables open and honest discussion.

  • 2.3

    Create a coaching agreement with the input of the person being coached which addresses conduct, ground rules and confidentiality

3 — Be able to provide coaching.

Assessment Criteria

  • 3.1

    Apply understanding of one or more models of coaching in own coaching practice.

  • 3.2

    Facilitate the person(s) being coached to:

    • explore goals and possible actions to achieve them

    • set goals and develop an action plan to achieve them.

  • 3.3

    Use appropriate techniques to support and challenge the person being coached including:

    • sharing examples of good practice

    • motivational techniques

    • offering constructive feedback

  • 3.4

    Use appropriate communication skills, including effective listening and questioning, to further the thinking of the person being coached

  • 3.5

    Support the person being coached to implement their action plan and to review progress and impact

4 — Be able to maintain and conclude a coaching relationship.

Assessment Criteria

  • 4.1

    Address effectively any issues and misunderstandings within a coaching relationship.

  • 4.2

    Bring a coaching relationship to a timely and positive end.

5 — Be able to review own performance as a coach.

Assessment Criteria

  • 5.1

    Use reflective practice and feedback from others to analyse own effectiveness as a coach.

  • 5.2

    Summarise own strengths and areas for improvement, giving evidence of each from own coaching practice.

  • 5.3

    Explain how they can further develop their coaching skills and the likely impact of doing so on those they coach in the future